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Where to close Tencent Video membership renewal?

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Release: 2024-04-30 15:21:12
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Steps to turn off automatic renewal of Tencent Video membership: 1. Log in to your Tencent Video account; 2. Enter the member center to view subscription records; 3. Find the member subscription that needs to be closed and click the "Cancel Renewal" button; 4. Confirm the cancellation That’s it.

Where to close Tencent Video membership renewal?

Turn off Tencent Video membership renewal

Steps to cancel automatic renewal:

  1. Log in to your Tencent Video account: Log in to your account on the Tencent Video website or app.
  2. Enter the member center: Click on the avatar and select "Member Center".
  3. View subscription records: Find "My Subscriptions" in "Member Center".
  4. Turn off automatic renewal: Find the membership subscription you need to turn off renewal and click the "Cancel Renewal" button.
  5. Confirm cancellation: The system will prompt you to confirm the cancellation, just click "Confirm".

Details:

  • Cancellation time: Cancel at least 24 hours before the automatic renewal date, otherwise it will be renewed Fees will be automatically deducted after the date.
  • Status after cancellation: After cancellation of renewal, your membership will expire after the current validity period.
  • Other notes:

    • For accounts logged in using WeChat or QQ, you need to unbind the third-party login in your Tencent Video account to cancel the renewal .
    • Orders that have been deducted cannot be canceled or renewed.
    • After canceling the renewal, if you need to activate the membership again, you need to purchase it again.

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