How to cancel automatic renewal on Tencent Video

To cancel the automatic renewal of Tencent Video, please follow the steps below: Log in to your account and go to the "My VIP" page. Find the "Auto-Renew" option and toggle the switch to "Off". Confirm the cancellation operation and complete the cancellation of automatic renewal.

How to cancel the automatic renewal of Tencent Video

To cancel the automatic renewal of Tencent Video, please follow the steps below Operation:

Step 1: Log in to Tencent Video account

• Open the Tencent Video application or visit the Tencent Video website.
• Click to log in and enter your account information.

Step 2: Go to the "My VIP" page

• Click the profile icon in the upper right corner of the page.
• Select "My VIP".

Step 3: Find the "Auto-Renew" option

• In the "My VIP" page, find the "Auto-Renew" option.

Step 4: Turn off automatic renewal

• Click the "Auto-Renew" button.
• Switch the switch from "On" to "Off".

Step 5: Confirm Cancellation

• A confirmation message will appear on the page.
• Click the "Confirm" button to complete the cancellation operation.

Note:

• After canceling automatic renewal, your membership will expire at the end of the current subscription period.
• If you cancel auto-renewal during the subscription period, you will not receive any refund.
• If you encounter any problems, you can contact Tencent Video customer service for help.

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