What should I do if I forget my gate.io username and password?

If you lose your gate.io username, you can enter your registered email/mobile phone number to get it; if you lose your password, you can enter your username/email/mobile phone number to get the verification code, and you can reset the new password to retrieve your account.

What to do if you lose your gate.io username and password

If you forget your gate.io account username and password, you can Use the following steps to retrieve your account:

Retrieve your username:

1. Visit the gate.io official website (https://www.gate.io/) .
2. Click "Login" in the upper right corner.
3. In the login box, click "Forgot your username?".
4. Enter your registered email or mobile phone number.
5. Select SMS verification code or email verification code as the verification method, and enter the verification code as prompted.
6. gate.io will send an email or text message to your registered email address or mobile phone number containing your username.

Retrieve password:

1. Visit the gate.io official website (https://www.gate.io/).
2. Click "Login" in the upper right corner.
3. In the login box, click "Forgot your password?".
4. Enter your username or registered email or mobile phone number.
5. Select SMS verification code or email verification code as the verification method, and enter the verification code as prompted.
6. Set a new password.
7. After verifying your email or mobile phone number, you can log in to your account.

Note:

• When retrieving, use the same email or mobile phone number as when you registered.
• Make sure that the entered user name, registered email address or mobile phone number is correct, otherwise you will not be able to receive the retrieval information.
• It is recommended to set a complex password and keep it properly to avoid account theft.

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