How to close Douyin Mall_Douyin Mall closing operation process

Do you know how to close Douyin Mall? With the continuous development of the Douyin platform, its e-commerce functions have gradually improved, but sometimes merchants need to close the Douyin Mall. Today, PHP editor Zimo will introduce to you the specific operation process of closing the Douyin Mall. For those who are interested, Come and find out!

1. Apply for store closure: Click [Close Store], and you will be prompted to [Apply for Store Closure]. If you need to [Close Store], you can click [Apply for Store Closure]

After clicking [Apply for Store Closure], the system will prompt you to fill in the contact information for exiting the store. After completing the filling, click [Next].

You can click to modify the exit contact information later and modify it again.

2. After-sales processing

After filling in the information, click [Next] to enter the [After-sales processing] process. The system will provide relevant prompts. Merchants need to read the prompts carefully before performing corresponding operations. .

a. When there is an order with an unfinished status, a pop-up window will prompt [You have Next step】

b. When an order is still within the 3-month warranty period, a pop-up window will prompt [You have an order that is still within the after-sales warranty period, and the last order is 1111. The next step can only be taken after mm, dd, year yyyy.

3. Settlement verification

After the after-sales processing is completed, click [Processing completed, next step] to start checking the settlement information,

according to the merchant In actual situations, the following 4 situations will occur:

a. The payment has been settled;

b. The payment has not been settled, the contract has been signed, please contact customer service;

c , The commission has been settled;

d. The merchant owes the platform commission and needs to pay it back. Merchants need to carefully read the system prompts and perform relevant operations according to different prompts.

4. Material submission

After the settlement process is completed, enter the material submission process. The merchant needs to click on the "Contract Termination Agreement" to view the filling template by yourself. After filling in, click [Download PDF] to print and stamp Send it back, click [Send, Next] after mailing, fill in the logistics information of the mail

Submit and wait for the platform review result

5. Store closure--Apply for refund of deposit

After the review is passed, the system will prompt that after the store is closed, the merchant can click [Apply for Deposit Refund]. If the store needs to be opened again, it must be done 6 months after the store is closed.

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