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What should I do if the time when Imperial CMS records user clicks is incorrect?

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Release: 2024-04-16 14:03:14
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To solve the problem of incorrect user click time recorded by Empire cms, you can take the following steps: Check the database and PHP time zone settings to ensure they are consistent with the time zone of the server. Clear cache, including browser cache and server cache. Enable debug mode and check the log file. If the above steps cannot solve the problem, you can contact Imperial CMS technical support, check the firewall settings or try to use other time servers.

What should I do if the time when Imperial CMS records user clicks is incorrect?

Empire cms solution to the incorrect time of recording user clicks

Problem: Empire The user click time recorded by cms is wrong, how to solve it?

Solution:

To solve the problem of incorrect user click time recorded by Empire CMS, you can take the following steps:

1. Check the database time zone setting

  • Open the database configuration of empire cms and check the time zone setting of the database named empiremaker.
  • Make sure the time zone is the same as the time zone where the server is located, for example Asia/Shanghai represents Shanghai time zone.

2. Check the PHP time zone settings

  • Edit the .htaccess file in the root directory of the website.
  • Add the following lines:
<code>php_value date.timezone Asia/Shanghai</code>
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  • Replace Asia/Shanghai with the time zone of the server.

3. Clear cache

  • Clear browser cache and server cache, including:

    • Browser cache: Press Ctrl F5 (or Cmd R on Mac) to refresh the page.
    • Server cache: If you use Apache, please execute service apache2 restart; if you use Nginx, please execute service nginx restart.

4. Enable debug mode

  • Edit the config/config.php file.
  • Set $empirecms_config['dev_mode'] to true.
  • Refresh the page and check the error information in the log file (data/log/error.log).

If the above steps cannot solve the problem, please try the following other methods:

  • Contact the official technical support of Empire cms.
  • Check the server's firewall settings to ensure that Empire cms is not blocked from accessing the Internet time server.
  • Try using a different time server. In the config/config.php file, set $empirecms_config['ntpserver'] to a different NTP server, such as 0.beijing.pool.ntp.org.

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