Where are the orders for the Douyin web version?

To check Douyin web version orders, please visit the website, login account, "Me" page, and "My Order" page in sequence. The order record information includes order number, time, product information, and total price. and status.

Douyin web version order inquiry guide

Order inquiry

To check orders on Douyin web version, please follow the steps below:

1. Visit Douyin web version (https://www.douyin.com):
2. Log in you Douyin account;
3. Click the "I" icon in the upper right corner;
4. Enter the "My Order" page;

Order details

The "My Orders" page displays all your order records on the Douyin web version. Each order contains the following information:

• Order number
• Order time
• Product name
• Quantity of product
• Total order Price
• Order status

Order status

Douyin web version orders have the following statuses:

• Pending payment: The order has been created but has not yet been paid.
• Pending shipment: The order has been paid and is waiting for shipment from the merchant.
• Delivered: The merchant has shipped the goods and is waiting for the buyer to receive the goods.
• Completed: The buyer has received the goods and the order is completed.
• Cancelled: The order has been cancelled.

View order details

To view order details, please click on the order number. The order details page displays the following information:

• Product information (including product name, quantity, unit price)
• Consignee information (including consignee’s name, address, phone number)
• Logistics information (including logistics company, waybill number, logistics status)
• Payment information (including payment method, payment time, payment amount)

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