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How to solve the problem that Google browser cannot access the web page?

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Release: 2024-04-10 15:53:49
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When Google Chrome cannot access a web page, first check the network connection and then try to reload the page. If the problem persists, here are some things you can try: clear cache and cookies, disable extensions, reset browser settings, check your firewall/security software, or contact the site administrator.

How to solve the problem that Google browser cannot access the web page?

Solution to the problem that Google Chrome cannot access the web page

When Google Chrome cannot access the web page, you first need to Determine where the problem lies. You can try the following steps to resolve the issue:

1. Check the network connection

Make sure your device is connected to the Internet. Try opening other websites or apps and see if they work properly. If you can't connect to any website or app, it might be a network connection problem.

2. Reload the page

Press the F5 key or click the "Refresh" icon in the browser toolbar to reload the page. Sometimes, simply reloading the page can solve the problem.

3. Clear cache and cookies

Cache and cookies can become corrupted, causing web page loading issues. Clearing cache and cookies can help resolve the issue. In Google Chrome, go to Settings > Privacy & Security > Clear Browsing Data, then select "Cache & Cookies" and click "Clear Data."

4. Disable extensions

Browser extensions may interfere with web page loading. Temporarily disable all extensions and try reloading the page. If the page loads normally, the problem may be with the extension. Enable extensions one by one until you find the one causing the problem.

5. Reset browser settings

If other methods cannot solve the problem, you can try to reset the browser settings. This will restore your browser's default settings, removing all extensions and customizations. In Google Chrome, go to Settings >Advanced Settings >Reset & Cleanup.

6. Check the firewall or security software

Firewall or security software may prevent Google Chrome from accessing certain websites. Try temporarily disabling your firewall or security software and reloading the page. If the page loads normally, it may be caused by a firewall or security software.

7. Contact the website administrator

If the problem persists, please contact the website administrator. They can check if there are any issues on the server side.

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