How to change real-name authentication on WeChat

After the WeChat real-name authentication is completed, it cannot be changed directly. You can unbind and re-authenticate through the following steps: Submit appeal information: Provide the identity certificate of the original account holder, a screenshot of the WeChat receiving bank card, and fill in the reason for the appeal. Waiting for review: Customer service will review and unbind the original real-name authentication within 1-3 working days. Real-name re-authentication: After successful unbinding, use your real identity information and bank card number to re-authenticate.

Change real-name authentication on WeChat

How to change real-name authentication on WeChat?

Once the WeChat real-name authentication is completed, it cannot be changed directly. However, you can apply to unbind the original real-name authentication and conduct a new real-name authentication through the following methods:

Steps:

1. Submit Complaint information:

   • Visit WeChat Payment Customer Service Center: https://kf.weixin.qq.com/
   • Click "My Customer Service" and select "Real Name" Authentication"
   • Click "Quick Unbind" and select "Non-personal real-name authentication"
   • Upload clear front and back photos of the original account holder's identity certificate (ID card or passport)
   • Upload the screenshot of the bank card number bound to the WeChat collection account
   • Fill in the reason for the appeal (such as the original account being stolen)

2. Waiting for review :

   • WeChat Pay customer service will review the appeal information, which usually takes 1-3 working days
   • After passing the review, the original real-name authentication will be unbound

3. Re-authentication:

   • After successful unbinding, log out of the WeChat account and log in again
   • according to Prompt to conduct a new real-name authentication, use your real identity information and bank card number

Note:

• Change the real-name authentication You need to provide true and valid information
• When submitting appeal materials, please ensure that they are filled in accurately
• During the review process, WeChat customer service may ask for other supplementary materials
• Change the real-name authentication After that, the WeChat payment function will be limited and needs to be re-activated

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