How to recover an empty mobile number

When the conditions are met, you can go to the business hall to apply for restoring your empty number. The steps include: bring your ID card, submit a restoration application form, pay the fee, conduct identity verification, wait for review, and re-activate your mobile phone number. After successful restoration, the services associated with the original number will be restored, but the number segment may be updated.

How to restore an empty mobile phone number?

Conditions:

• The mobile phone number has been down for more than half a year
• The identity information is consistent with the original mobile phone number information

Steps:

1. Go to the business hall

• Go to the local business hall with your ID card and copy.

2. Apply for restoration

• #Explain the situation to the business hall staff and submit your identity document.
• The staff will verify the identity information and mobile phone number.

3. Fill in the application form

• Fill in the mobile phone recovery application form and indicate the reason for the shutdown and willingness to restore.

4. Pay the recovery fee

• Pay a certain recovery fee, which varies by operator and downtime.

5. Identity Verification

• Business hall staff may require identity verification, such as face recognition or fingerprint verification.

6. Waiting for restoration

• After the restoration application is submitted, it needs to wait for review by the operator. Review time is usually 1-3 working days.

7. Reactivate the mobile phone number

• After the review is passed, the mobile phone number will be reactivated. At this time, the services and information associated with the original mobile phone number will be restored, including balance, call records and text messages.

Note:

• If the mobile phone number has not been used for more than 1 year, the operator may not be able to restore the number.
• The restored mobile phone number may have a new number segment, and the original number segment will be invalid.
• After restoring the mobile phone number, you need to reset the SIM card password and activate related services.

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