Files downloaded from Taobao can be viewed in "File Management" of "My Taobao". Mobile operation: click "My", "Service", "File Management" in sequence; PC operation: click "My Order", "View Logistics", "File Download" button in sequence. The file retention period is 30 days. If the downloaded file is not found, you can try checking the trash can or contact customer service.
#Where can I view the files downloaded from Taobao?
Download path:
Detailed steps:
Mobile version:
Computer terminal:
File type:
The file types that can be downloaded from Taobao include:
Notes:
If the download file is not found, try the following:
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