How to delete reviews on Meituan

Meituan reviews can be deleted within 24 hours after being published: Open the Meituan App and log in; find the review order to be deleted; contact customer service to express deletion intention; explain the reason for deletion (such as wrong review); submit the application; customer service review , if the reason is valid, the application will be approved.

How to delete Meituan reviews

Step 1: Open Meituan App and log in

Open the Meituan App and log in with your account.

Step 2: Find the review to be deleted

On the "My Orders" page, find the order with the review to be deleted. Click on the order to enter the details page.

Step 3: Contact customer service

At the bottom of the order details page, click the "Contact Customer Service" button.

Step 4: Choose to delete the review

After communicating with customer service, express your wish to delete the review. Customer service will verify your identity and order information.

Step 5: Provide reasons for deletion

Provide reasons for deletion of reviews based on customer service prompts. Common reasons include:

• Wrong or inaccurate review
• Reconciliation reached after negotiation with the merchant
• Other legitimate reasons

Step 6: Submit deletion application

After providing the reasons, submit the deletion application. Customer service will review your application.

Note:

• Meituan only allows deletion of reviews within 24 hours of publication.
• You must provide valid reasons for deleting reviews. False reasons may result in the application being rejected.
• After deleting a review, it cannot be restored.

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