What should I do if ie cannot be used?

The solution to IE not working involves the following steps: Check the system time, firewall/security software settings, and whether there is malware. Reset IE settings, update system drivers. Disable the proxy server, clear your browser cache and cookies, and consider reinstalling IE. Run an antivirus scan, or perform a system restore to remove malware.

Solve the problem that IE cannot be used

1. Determine the root cause of the problem

There may be many reasons why IE cannot be used, including system settings, browser settings and malware present in the computer. First, check the following:

• Are the system time and date correct? Incorrect date and time may cause the security certificate to be invalid, preventing IE from accessing the website.
• Is IE blocked by a firewall or security software? Certain firewalls or antivirus software can prevent applications from connecting to the Internet.
• Is your computer infected with malware? Malware may tamper with system settings and prevent the browser from functioning properly.

2. Solve system setting issues

• Reset IE settings:Go to "Internet Options">" Advanced>Reset to restore IE's default settings.
• Update system drivers: Outdated drivers may cause device failure, including network adapters. Update all system drivers, especially network drivers.

3. Troubleshoot browser settings

• Disable proxy server:Go to "Internet Options">" Go to "Connections" > "LAN Settings" and uncheck the "Use a proxy server" box.
• Clear your browser cache and cookies: Go to Internet Options > General > Browsing History and select Delete.
• Reinstall IE: If other methods fail, you can reinstall IE to resolve corrupt or missing file issues.

4. Remove malware

• Run an antivirus scan: Scan your computer with the latest antivirus software to Detect and remove malware.
• Perform a System Restore: If you have recently installed suspicious software, you can perform a System Restore to restore your computer to its previous state.

Other tips:

• Try using another browser:If IE doesn't work, try using another browser , such as Chrome or Firefox, to check if the problem is specific to IE.
• Check Internet connection: Make sure the computer is connected to the Internet.
• Contact Technical Support: If the above steps do not resolve the issue, please contact Microsoft Technical Support or your ISP for further assistance.

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