To resolve the shared printer offline issue in Windows 11, follow these steps: Check the network connection and shared printer status. Update the printer driver on the access computer. Reconnect to the shared printer. Enable the print spooler. Disable bidirectional support. Clear the print spooler cache.
How to fix shared printer offline issue in Windows 11
When you try to access over the network using Windows 11 When sharing a printer, you may encounter problems with the printer going offline. Here are the steps to resolve this issue:
1. Check the network connection
2. Check the shared printer
3. Check the printer driver
4. Reconnect to the shared printer
5. Enable the print spooler
6. Disable bidirectional support
7. Clear the print spooler cache
Enter the following command and press Enter:
net stop spooler
Navigate to the following directory:
C:\Windows\System32\Spool\Printers
Enter the following command and press Enter:
net start spooler
After trying the above steps, the shared printer should work properly. If the problem persists, contact the printer manufacturer or IT department for further assistance.
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