HP Smart app won't open, work, or detect printer

php Xiaobian Yuzai introduces you to a common problem, which is the inability to open, work or detect the printer when using the HP Smart application. The HP Smart application is an application used to manage and control HP printers. However, sometimes there are some problems that prevent normal use. This article will provide you with some solutions to help you solve this problem and use HP Smart app and printer smoothly.

Fix the issue where the HP Smart app cannot open, work, or detect the printer

Please follow the suggestions below to fix the issue where the HP Smart app cannot open, run, or detect the printer on your Windows computer:

Reset/Repair or Reinstall the HP Smart App Use Diagnosis and Repair in the HP Smart App Run the Printer Troubleshooter Update the printer driver Reinstall the printer and check the cables.

Now, let’s look at these in detail.

1]Reset/Repair or Reinstall the HP Smart App

Try resetting and repairing the HP Smart App back to default settings. Yes:

Press the Windows key I to open Settings. Then click Apps >Apps & Features. Select HP Smart Apps and then select Advanced options. Scroll down and click "Reset/Repair".

If this does not help, consider reinstalling the HP Smart app. This is known to help most users fix errors.

2]Use Diagnosis and Repair in HP Smart App

The HP Smart App provides options to resolve various issues such as printer not opening, working, or not being detected. Users can use the application to perform diagnostics and repairs to ensure proper functioning.

Open the HP Smart app, click your printer, click Printer in the top menu bar, and then click Diagnose & Repair. Click Start and follow the on-screen instructions.

3] Run the Printer Troubleshooter

Before using other troubleshooting methods, please run the Printer Troubleshooter to automatically fix related errors.

4]Update printer driver

Outdated or corrupted printer drivers may prevent the HP Smart app from opening, working, or detecting the printer. It is recommended to update the printer driver and check if the error is fixed.

Open Settings and navigate to Windows Update > Advanced Options > Optional Updates. Under "Driver Updates" a list of updates will be available, which you can choose to install if you encounter issues manually.

Alternatively, you can download and install the printer driver from the manufacturer's website.

5] Reinstall the printer and check the cables

Next, reinstall the printer. The method to uninstall the printer is as follows:

Press Windows I to open "Settings". Navigate to Bluetooth & Devices > Printers & Scanners. Select the printer you want to uninstall and click Remove. After uninstalling, reinstall and see if the error is fixed.

However, if reinstalling the printer doesn't work, check if the printer cable is properly connected from the printer to your computer. Also, check the cable for any physical damage. If you have a wireless printer, make sure your computer and printer are connected to the same WiFi network.

Why can't I find my HP printer?

If your HP printer is not found, check your Wi-Fi connection and restart your printer and computer. However, if this does not help, update the printer driver and run Diagnostics and Repair in the HP Smart app.

Why can’t HP Smart be turned on?

HP Smart may not open due to an interruption in antivirus or security software. However, if this doesn't help, consider uninstalling the app and reinstalling the latest version.

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