DingTalk Lin Feng: Using voice interaction and small end-side models to explore innovation opportunities in hardware + AI

On January 9, “My Super Assistant—2024 DingTalk 7.5 Product Launch Conference” was held in Hangzhou. In the afternoon "Super Hardware" session, DingTalk and many high-quality hardware ecosystem partners gathered together. Lin Feng, Vice President of DingTalk and Head of DingTalk Intelligent Hardware, delivered a keynote speech entitled "Large Models Open a New Paradigm of Integrating Software and Hardware" , shared their thoughts on the future of "hardware AI", and demonstrated a number of new smart hardware ecological products on site.

With the leap-forward development of artificial intelligence technology, new intelligent hardware innovations are also emerging one after another. AIGC will not only reshape the interactive form of products, but also reshape the traffic distribution mechanism. Lin Feng said: DingTalk hardware focuses on AI application innovation and has become a "super entrance" to office smart hardware. The hardware ecosystem is based on DingTalk's open PaaS base, and the integration of software and hardware will further deepen customer value.

As a national-level app for office scenes, DingTalk has currently cooperated with more than 80 hardware ecosystem partners, including new partners such as Mobvoi and Spichi. It has also joined the hardware “Nail Nest” ecosystem. Various smart hardware can be easily connected through DingTalk. DingTalk has also worked with partners to create a series of digital innovative products such as DingTalk WorkSpace and DingTalk Hybrid Office, bringing a better experience to customers on DingTalk.

Lin Feng said that voice interaction is a natural interaction method for intelligent hardware, and the interactive interfaces of existing and newly added intelligent hardware can be refreshed using LUI (natural language interaction). By combining with DingTalk AI Assistant, voice interaction can evoke various functions of the hardware and connect to DingTalk business systems. In the future, DingTalk Hardware will also explore two directions: "product AI" and "scenario AI", focusing on application innovation. The combination of hardware and AI, voice interaction and small end-side models are two new product forms unique to the hardware scenario.

At the meeting, Lin Feng introduced and demonstrated a number of new intelligent hardware ecological products, explaining the thinking of "product AI".

● "AI Assistant on the Desk" - Queying Ding Ultimate Edition, launched by Dingding and partner Jianjian Technology, has 360-degree panoramic video capture capabilities and eight omnidirectional microphone arrays. Create a new immersive meeting experience so that participants can be better seen and heard.

● "AI Assistant in the Hall" - Digital Culture Wall, created by DingTalk and its partner Rokid. AR AI allows each company's culture to be digitally uploaded to DingTalk by scanning it with DingTalk. You can experience the AR world.

● "Portable AI Assistant" - AI Visitor Assistant, created by DingTalk and its partner Magic Point Technology. Based on multi-modal interaction, it can solve various pain points of visitor companionship and be applied to smart campuses , smart communities, new employee training and other scenarios.

● "AI assistant in the ear" - Jabra smart headphones, with bone conduction sensing, customized active noise reduction, multi-point Bluetooth connection and other functions, and can also perform simultaneous translation in the future.

● "AI Assistant at the Front Desk" - Digital Human Intelligent Front Desk, built by DingTalk and its partner Mobvoi.com, it provides 24-hour online front desk service in the form of a digital human with a large screen.

In the round table session, the guests discussed the topic of "co-building a large model hardware application ecosystem". Facing the opportunities brought by large models, they deeply discussed the combination of hardware and AI. Innovation and the key to breaking the game. The guests agreed that the breakthrough point of hardware AI is application innovation in vertical scenarios to solve customers' real problems and improve customer experience and services.

Lin Feng concluded that in the future, "Dingchao" will continue to take the mission of building an open ecosystem of intelligent hardware for collaborative office in all scenarios, unite more industry ecological partners, provide customers with high-quality products and services, and Help enterprises reduce costs and increase efficiency.

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