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Signs before Alipay is frozen

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Release: 2023-11-29 17:35:44
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Signs before Alipay is frozen: 1. Frequent abnormal transaction activities; 2. Being reported or involved in disputes; 3. Involving illegal activities; 4. Frequent changes in account information and abnormal login; 5. The account does not have real-name authentication ; 6. The amount is frozen when a red envelope is issued; 7. The amount is frozen after applying for cash withdrawal or transfer to a bank card; 8. The amount is frozen after applying for a recharge and return; 9. Payment is made using a credit card and refunded; 10. Taobao’s auction deposit is frozen. Frozen or the merchant's electronic ticket deposit is frozen; 11. Alipay's payment password is temporarily frozen if it is incorrectly used three times in a row.

Signs before Alipay is frozen

There may be the following signs before Alipay is frozen:

1. Frequent abnormal transaction activities: If your account has frequent abnormalities Transaction activities, such as frequent purchases of large quantities of goods in a short period of time, large transfers, etc., may cause Alipay to freeze your account.

2. Being reported or involved in a dispute: If your account is reported or involved in a dispute, such as transaction disputes, fraud, etc., Alipay may freeze your account for investigation.

3. Involving illegal activities: If your account is involved in illegal activities, Alipay may freeze your account to cooperate with the investigation of relevant departments.

4. Frequent changes in account information and login abnormalities: If your account frequently changes account information or login abnormalities occur, such as frequently changing login devices in a short period of time, logging in from other places, etc., this may cause Alipay to freeze you. account.

5. The account does not have real-name authentication: If your account does not undergo real-name authentication, your account may be frozen. Real-name authentication is a security barrier set up by Alipay to ensure the security of user funds.

6. The amount is frozen when you issue a red envelope: If the amount is frozen when you issue a red envelope, it may be because the red envelope has not been used, and the amount will be automatically unfrozen.

7. The amount is frozen after you apply for a cash withdrawal or transfer to a bank card: If you apply for a cash withdrawal or transfer to a bank card, and the amount is frozen, the amount will not appear in the "Unavailable" window after the withdrawal or transfer to the bank card is successful. Use the balance.

8. The amount is frozen after you apply for a recharge and refund: If you apply for a recharge and the amount is frozen, the bank will process the money within the specified time after applying for a recharge and refund, and it will not appear as unavailable. in the balance.

9. Use a credit card to pay and get a refund: If you use a credit card to pay, and the Paobao page prompts that the seller supports credit card payment transactions, if a refund occurs, the money will be frozen in the Alipay account. It will be submitted to the bank and refunded to the credit card you used to pay within the specified time.

10. Taobao’s auction deposit is frozen or merchant’s electronic ticket deposit is frozen: If you are on Taobao, your auction deposit is frozen or merchant’s electronic ticket deposit will also be frozen.

11. Alipay's payment password is temporarily frozen if it is incorrect three times in a row: If your Alipay payment password is incorrect three times in a row, it may be temporarily frozen. If you enter it incorrectly again after three hours, it will be locked.

Please note that the above are just some possible signs and do not mean that you will definitely be frozen. If your Alipay account is frozen, it is recommended to contact Alipay customer service in time for help.

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