What's going on when I can't hear the sound in QQ voice?

The inability to hear sound in QQ Voice may be caused by microphone problems, network connection problems, QQ software problems, operating system settings problems, firewall or anti-virus software problems, audio device settings problems, etc. The solutions are as follows: 1. Microphone problem, re-plug the microphone or replace other available microphone devices; 2. Network connection problem, restart the router or move to a place with better network signal and try to connect again; 3. QQ software problem, in Try using QQ voice calls on other devices to confirm whether it is a problem with the software itself, etc.

The operating system of this tutorial: ios16.6 system, qq 8.9.85 version, iphone14 mobile phone.

QQ voice inability to hear sound may be caused by the following reasons:

1. Microphone problem: First, check whether the microphone of the computer or mobile phone is working properly. It may be that the microphone is damaged or incorrectly connected, resulting in the inability to record or transmit sound. You can try using other apps to test the microphone to confirm whether it is working properly. If there is a problem with the microphone, you can try replugging the microphone or replacing it with another available microphone device.

2. Network connection problem: QQ voice calls require a stable network connection to transmit sound normally. It may be that the network signal is unstable or the network bandwidth is insufficient, resulting in the inability to transmit sound. You can try to test the network connection in other applications to confirm whether the network connection is normal. If there is a problem with the network connection, you can try to restart the router or move to a place with better network signal and try to connect again.

3. QQ software problems: If there is a problem with the QQ software itself, it may cause the sound to be unable to be transmitted normally. You can try to update QQ to the latest version. Usually the new version will fix some known sound transmission problems. At the same time, you can try using QQ voice calls on other devices to confirm whether it is a problem with the software itself.

4. Operating system setting issues: Sometimes operating system settings may also cause the inability to hear sound. For example, if the operating system's volume is set to mute or if the sound output device is disabled, sound will not be heard. You can check your operating system's volume settings and make sure the sound output device is working properly.

5. Firewall or anti-virus software issues: Some firewalls or anti-virus software may block the sound transmission of QQ voice calls. You can try temporarily disabling your firewall or antivirus software and try making a voice call again. If you can hear the sound normally after disabling the firewall or anti-virus software, you can consider adjusting the settings of the firewall or anti-virus software to allow the sound transmission of QQ voice calls.

6. Audio device setting problems: Sometimes the audio device settings may also cause the sound to be unable to be heard. You can check the audio device settings of QQ voice calls to confirm whether the correct input and output devices are selected. At the same time, you can also try to change the sampling rate or number of channels of the audio device to solve the problem of sound being unable to be transmitted.

If none of the above methods can solve the problem of not hearing sound in QQ Voice, it is recommended to try the following steps:

1. Clear cache and data: You can try it in the settings of your phone or computer Find the QQ application and clear the application’s cache and data. This will clear some temporary data that may cause sound transmission problems, and reopen the QQ app to try a voice call.

2. Reinstall QQ: If there are some unknown problems with the QQ application, it may be caused by software file damage or configuration errors. You can try to uninstall the QQ app, re-download and install QQ from the app store or official website, and then try the voice call again.

3. Contact technical support: If none of the above methods can solve the problem, it is recommended to contact QQ’s technical support team to report the problem to them and ask for help. They may offer specific solutions or suggestions for fixing the problem of not being able to hear sounds.

To sum up, the inability to hear sound in QQ voice may be caused by microphone problems, network connection problems, QQ software problems, operating system setting problems, firewall or anti-virus software problems, audio device setting problems, etc. . You can try to solve the problem by checking the microphone, network connection, updating software, adjusting operating system settings, disabling firewall or anti-virus software, checking audio device settings, etc. If the problem persists, you can contact QQ's technical support team for help.

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