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Weimar owners are troubled: their cars and apps are out of service

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Release: 2023-10-12 21:05:07
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According to news on October 12, a blogger recently exposed the feedback from WM Motor owners, saying that the Bluetooth keys and remote control functions of its supporting software "WM Zhixing" and "Xiaowei Xingxing" cannot be used normally. , it shows that the network is abnormal and it is suspected that the background service has stopped.

Photos provided by the car owner show that the mobile App interface displays "network abnormality", and the vehicle's car-machine interface also appears to be in a no-network state and cannot load any information.

Weimar owners are troubled: their cars and apps are out of service

According to the editor’s understanding, netizens in the Weimar circle of friends said that since August this year, Weimar’s App has experienced abnormalities. Some car owners reported that the mobile phone can only receive data and cannot control the vehicle. Some netizens said that the login QR code of the Weimar machine system could not be displayed normally.

In addition, many car owners have reported that WM Motor is currently operating abnormally, with stores closed, unable to provide auto parts, after-sales services stagnant, and lack of manual customer service. This resulted in them being unable to perform normal maintenance after purchasing the WM car, unable to repair it in time after the car broke down, unable to fulfill the battery replacement agreement signed, and the customer service hotline was always busy and unable to be contacted, and the rights and interests of consumers were harmed

According to reports, some consumers tried to call WM Motor’s 400 customer service number, but no one answered the call, and the official account of WM Motor’s official social platform did not respond either.

However, WM Motor Automobile officials issued a notice to employees, users and partners on October 10. The notice stated that WM Motor is currently experiencing operating difficulties, but the company will not collapse. Instead, it will actively save itself by adjusting its corporate strategy, solving financial debt problems, and seeking investors' restructuring and support.

Weimar owners are troubled: their cars and apps are out of service

WM Motor officials stated that they will carefully review the company’s operations and business model, comprehensively optimize various departments and business segments, and conduct discussions with creditors, shareholders and potential investors. Fully communicate and negotiate to find the best solution. They promised to continue to perform their contracts and responsibilities during this period, protect the rights and interests of users, and ensure that they continue to provide high-quality services

On the same day, information on corporate bankruptcy and reorganization cases across the country showed that WM Motor Technology Group Co., Ltd. has File for bankruptcy reorganization. This application was filed by WM Motor itself, and the handling court was the Shanghai No. 3 Intermediate People's Court.

Weima Motors was once one of the first new car-making companies in China to achieve mass production and delivery. It was once known as the "Big Three of New Powers" along with NIO and Xpeng Motors. However, since the second half of 2022, WM Motor has frequently reported negative news such as salary cuts, production suspensions, rent arrears at the headquarters building, and large-scale dealer withdrawals. Data shows that in 2022, WM Motor's cumulative delivery volume will be less than 30,000 vehicles, and the number of deliveries this year has reached zero.

Shen Hui, the founder of WM Motor, is also rumored to have left the country. On September 10, Shen Hui responded to the rumors of "going abroad" on Weibo, saying that he would go to Munich on a business trip and then go to New York.

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source:itbear.com
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