Qunar responds to 'killing familiarity': the coupon list page will be optimized, and related coupons that have been used will take effect in July

According to news from this website on October 3, a netizen from Yuncheng, Shanxi Province reported the day before yesterday that he was suspected of being "killed" when booking a hotel on the Qunar Travel App. He is a diamond member, and the price of booking a hotel was actually higher than that of a gold member.

We can observe from the video that the two mobile phones in his hand showed that the original price of a luxury executive king-bed room in a hotel was 442 yuan, but the price for diamond members was 300 yuan, while for gold members The price is only 283 yuan

## Qunar.com responded tonight about the platform’s “killing”, saying that the coupon had been used. The following is the complete response from Qunar Travel:

Dear user, in response to your feedback about the hotel price difference, after verification, it was found that your friend’s gold membership account has a travel "rabbit" happy coupon (annual Each user can receive and use it once); and the CTS "Rabbit" Happy Coupon in your Diamond Member Account has been used in the order on July 28, which is the main reason for the price difference. The one yuan discounted by the lucky stack coupon is earned by the gold member account’s active participation in the activity, while the diamond member did not participate

We attach great importance to your feedback and are optimizing the coupon list page to allow you to query and understand you more clearly Coupons earned and used. We are deeply sorry for the trouble caused to you

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