How to solve the problem when the computer freezes and the screen is stuck

Solution to the stuck computer crash screen: 1. Press the Ctrl Alt Delete key combination to open task management and restart the computer; 2. Try to disconnect the computer’s external devices; 3. Enter safe mode to eliminate Possibility of software conflict; 4. Restore the system to the most recent stable state; 5. Reinstall the operating system.

Computer crash is a problem that many users will encounter. When the computer screen freezes, we need to take some solutions to restore the normal operation of the system. This article will introduce some common solutions to help users solve the problem of computer crashes.

1. When the computer freezes, we can try pressing the Ctrl Alt Delete key combination to open the Task Manager. Task Manager can help us view currently running programs and processes, and end unresponsive programs. If the task manager can be opened and running normally, we can try to end the stuck program to solve the freezing problem.

If the task manager cannot be opened, we can try to force restart the computer. Press and hold the power button on the main computer until the computer turns off. Then wait a few seconds and press the power button again to turn on the computer. This method can force the computer to shut down and restart the system to solve the crash problem.

2. Computer crash may be caused by hardware failure. We can try to disconnect the computer's external devices, such as printers, scanners, cameras, etc., and then restart the computer. If the computer runs normally, an external device may be causing the freezing problem. We can connect external devices one by one to determine which device is causing the problem and take appropriate steps to repair or replace the device.

3. Computer crash may also be caused by software conflicts or virus infection. We can try entering safe mode to rule out the possibility of software conflicts. The method of entering safe mode varies depending on the operating system. Generally, you can press the F8 or Shift key when booting. In safe mode, we can uninstall recently installed software or run anti-virus software to scan the system to eliminate the possibility of virus infection.

4. If none of the above methods can solve the problem of computer crash, we can consider restoring the system to the most recent stable state. For Windows systems, we can use the system restore function to restore the system. Open the Control Panel, find the System and Security option, then select System, click System Protection, select System Restore, and follow the prompts to select a recovery point for system restore.

5. If the above method still cannot solve the problem of computer crash, we can consider reinstalling the operating system. Reinstalling the operating system will erase all data and programs, so we need to back up important files and data before reinstalling.

To sum up, when the computer freezes and the screen is stuck, we can try to press the Ctrl Alt Delete key combination to open the task manager, force restart the computer, disconnect external devices, enter safe mode, and restore the system to A recent stable state, or reinstalling the operating system to solve the problem. We hope that the solutions provided in this article can help users successfully solve the problem of computer crashes. .

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