Application of quality complaint management module developed by PHP in enterprise resource planning (ERP) system

Application of quality complaint management module developed by PHP in enterprise resource planning (ERP) system

Abstract: As the scale of enterprises increases and competition intensifies, quality complaint management has become an issue that cannot be ignored in enterprise management. of a link. This article takes the quality complaint management module developed in PHP as an example, introduces its application in the enterprise resource planning (ERP) system, and provides corresponding code examples.

1. Introduction
   Quality complaint management is crucial for enterprises. It can help companies quickly locate and solve quality problems, and improve product quality and customer satisfaction. As a software solution that integrates and optimizes internal business processes of an enterprise, the enterprise resource planning (ERP) system provides a complete control platform for quality complaint management.
2. Quality complaint management module developed in PHP
   2.1 Module function
   The quality complaint management module is developed based on PHP and combines front-end technologies such as HTML, CSS and JavaScript to provide a series of functions, including:
3. Administrator login function: Administrator logs in by entering user name and password.
4. Complaint information entry function: Administrators can enter customer complaint information, including complaint type, complaint content, complaint time, etc.
5. Complaint handling function: Administrators can handle complaint information, including assigning responsible persons, formulating handling plans, following up on handling progress, etc.
6. Complaint statistics function: Administrators can conduct complaint statistics based on different time periods, different types and other conditions, and generate corresponding statistical reports.

2.2 Code Example
The following are some PHP code examples:

//Administrator login function
session_start();
if(isset($_POST['submit'])){

}

//Close the database connection
mysqli_close($conn);
? >

The above code examples only implement some functions, and the detailed function implementation process can be written according to actual needs.

3. Application examples
   The application of the quality complaint management module can help enterprises achieve the following goals:
4. Quickly locate and solve quality problems and avoid the expansion of quality problems.
5. Improve product quality and customer satisfaction.
6. Strengthen communication and trust with customers and improve customer satisfaction.
7. Conclusion
   By introducing the application of the quality complaint management module developed by PHP in the enterprise resource planning (ERP) system, we can see that the design and development of this module can effectively assist enterprises in managing quality complaints. , and improve product quality and customer satisfaction. It is believed that with the continuous development of technology and the improvement of corporate management concepts, the application of quality complaint management modules in ERP systems will become more and more popular and important.

References:
[1] Zhang San. Application of enterprise resource planning (ERP) systems in enterprises [J]. Information Technology, 2020, (2): 40-42.
[2] Li Si. Design and implementation of quality complaint management module developed by PHP[D]. University of Electronic Science and Technology of China, 2018.

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