NIO user rights adjustment: vehicle warranty period changed, free battery replacement is no longer standard

The official today released a series of adjustments to user rights and model prices, which have brought some changes to users. According to what the editor knows, in this adjustment, NIO has canceled the lifetime free battery replacement service, and also adjusted the vehicle warranty period and vehicle price.

According to NIO’s official announcement, the first owner of a new car will enjoy a 6-year or 150,000-kilometer vehicle warranty, in which the three-electric system will maintain a 10-year warranty with no mileage limit. In addition, users who purchase new cars can receive six years of free Internet of Vehicles services and lifetime free roadside assistance.

Weilai officials now provide more options and no longer include free battery replacement and energy replenishment services as standard car rights. New users can choose to charge at home or pay for recharge at a charging and swapping station. In order to provide more flexible charging and swapping services, NIO plans to launch corresponding service packages.

The car owner’s car rights, including lifetime free battery replacement, will remain unchanged after picking up the car. For users who purchase a new car, they can choose to transfer the car rights and interests of the original car to the new car, or choose to give up the car rights and interests to deduct the car purchase price of 30,000 to 50,000 yuan. NIO claimed that this policy adjustment will bring more than 10 billion in subsidy expenditures for existing users with more than 330,000 users.

According to official data released by Weilai, the delivery volume of new cars in May was 6,155 units, and the decline rate was smaller than last month and the same period last year respectively. As of the end of May this year, NIO’s cumulative delivery volume reached 333,410 vehicles. From January to May this year, Weilai delivered a total of 43,854 new cars, a year-on-year increase of 15.8%.

NIO’s purpose of adjusting user rights and model prices is to further enhance users’ car experience. Although the lifetime free battery replacement service has been cancelled, it provides more choices and flexibility. This move also means that NIO is gradually transforming its business model to better meet market demand and the actual situation of users.

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