Problems with digital life card USB flash drives occur frequently, and users are dissatisfied with the peripherals of 'The Wandering Earth 2'

The much-anticipated domestic science fiction movie "The Wandering Earth 2" during the Spring Festival this year has aroused a strong response from the audience. In order to support China's science fiction film industry, netizens have purchased official peripheral products related to the film, setting a record of nearly 118 million yuan in peripheral crowdfunding, the highest in history. However, as peripherals began to arrive, buyers discovered a significant discrepancy between reality and expectations.

According to the editor’s understanding, the official has announced the latest peripheral crowdfunding progress, and the first batch of users who purchased customized digital life card U disks are gradually receiving the products. However, even after the quality issues of the officially announced samples aroused criticism from many consumers, the final production version of the USB flash drive was still criticized by users. Many consumers posted their own USB flash drives in the comments section of related crowdfunding products, complaining that their workmanship was unsatisfactory, including misalignment of height on both sides, defects inside the product, serious looseness of the USB flash drive and card reader, and other issues. In addition, many netizens are dissatisfied and questioning because some users claimed to have received two card readers but not a USB flash drive, which further proves users' dissatisfaction with the manufacturer.

In addition to issues with workmanship details, some netizens who purchased the product also discovered that some USB flash drives may use defective chips, which further aroused their anger. Defective chips generally refer to products with substandard quality screened out by chip factories, and their performance is generally not as good as high-quality chips. As a peripheral crowdfunding product, the price of digital life card USB flash drive is relatively high. If inferior chips are still used to reduce costs, consumer dissatisfaction is understandable.

Sun Yue, the founder of Saifan Science Fiction Space, responded to the issue of rising public opinion in the comment area. He first apologized to buyers and explained issues related to chip suppliers and product quality. According to him, regarding the question of whether the chip comes from a well-known manufacturer, the manufacturer has provided detailed instructions and third-party testing certificates, proving that the quality of the product meets standards and is by no means a so-called defective or low-end chip. He also explained that since the digital life card is a customized product, there is no mandatory requirement to indicate the brand information on the accessories, but subsequent products will indicate the brand information.

# However, netizens did not fully accept Sun Yue's response. Some netizens believe that genuine products often have laser markings on their packages, so even if they are mass-customized, the brand logo should not be removed by default. In the comment area, many people also requested that channels for full refunds be opened. So far, there has been no further official response to these requests.

Although the peripheral crowdfunding of "The Wandering Earth 2" has been successful to a certain extent, users still have doubts about the quality of the product. This incident reminds us that as consumers, we still need to remain rational and vigilant when purchasing crowdfunding products. It also reminds us that companies should pay more attention to the quality and reputation of their products during the crowdfunding process to avoid causing user dissatisfaction and negativity. public opinion.

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