How to Fix Shift Key Stopped Working in Windows 11 [Solved]

Many Windows users have recently reported that the shift key on their keyboard has suddenly stopped working on Windows 11 systems and they are unable to perform any task that involves the shift key, such as – Permanently deleting any file or folder using the shift key, etc. .

We found several reasons behind this issue where shift key stopped working and they are listed below.

1. Old outdated keyboard driver.
2. Sticky Keys are activated on the system.
3. The keyboard itself is damaged.

Let’s see how to fix this problem by trying the solutions given below in this article. If you are also facing such problem, don’t worry. Please continue reading this article to learn more.

Solution -

• If any other keys don't work on your keyboard, it means the keyboard is damaged, so you may need to buy a new one.
• Now check if you try to connect the keyboard to other device, if you can then check if the USB port of the device is working properly and fix it.

Fix 1 – Turn off Sticky Keys and Filter Keys functionality

Step 1: Press theWindows Ukeys simultaneously, use the shortcut MethodOpen theAccessibility page onWindows systems.

Step 2: Next scroll down the Accessibility page and click onKeyboardunder theInteractionsection at the bottom as shown below.

Step 3: On the Keyboard page,Turn offTheSticky Keys toggle buttonat the top ,As follows.

Step 4: Then click

Sticky Keysto see more options.

Step 5: On the Sticky Keys page, you can see many options with toggle buttons.

Step 6: Please turn

off all these options by turning off thetoggle buttonas shown below.

Step 7: Likewise,

Turn off theFilter Keys Togglebutton below theSticky Keys option as shown below.

Step 8: Then click on the

Filter Keyoption.

Step 9: Turn off all toggle buttons listed on the Filter Keys page as shown below.

Step 10: When finished, close the page.

Fix 2 – Update the keyboard driver on your system

Sometimes, outdated keyboard drivers can be the cause of the issues mentioned above in this article. So we recommend our users to update keyboard drivers using Device Manager.

Here are the steps on how to do this below.

Step 1: First, you should

right-clickon the "Start" button located in the center of the taskbar.

Step 2: Then select

Device Manager from its context menu as shown below.

#Step 3: This will open the Device Manager window on your system.

Step 4: Now expand the

Keyboardoption from the displayed device list anddouble-clickit as shown below.

Step 5: Next,

right click on theKeyboardDriverprogram underKeyboardand select from the menu SelectUpdate Driveras shown below.

Step 6: In the Update Driver window, click the

Automatically search for driversoption as shown below.

#Step 7: This will update the keyboard driver if it is out of date. Otherwise it will display a message stating that the best driver for your device is already installed as shown below.

Step 8: Finally click

Closeand restart the computer once.

Step 9: Once completed, close the Device Manager window.

Fix 3 – Uninstall the keyboard driver on your system

Even after updating the keyboard driver, the problem persists and you may have to use Device Manager to uninstall the keyboard driver. On restart, Windows will look for appropriate keyboard drivers for the keyboard device and install them when the system starts.

Please follow the steps below.

Step 1: Press the

Windowskeyand typeDevice Manager.

Step 2: Click on the

Device Managerapplication from the search results as shown in the screenshot below.

Step 3: Go to the "Keyboard" option from the list anddouble-clickto expand it.

Step 4: Thenright-click on theKeyboardDriverand clickUninstall Devicefrom the context menu as shown below.

Step 5: This will uninstall the keyboard device from the system.

Step 6: Close the Device Manager window and restart the system.

Step 7: After the system boots, you can see that the keyboard and all its keys are working fine!

If not, try other solutions given below.

Fix 4 – Run the Keyboard Troubleshooter

If you have any issues with your keyboard, there is a dedicated troubleshooter for the keyboard itself in Windows. Therefore, performing a keyboard troubleshooter will try to detect any keyboard-related issues and fix them.

Let’s see how to do this below.

Step 1: First, open theRuncommand box by pressing thewindows Rkeyssimultaneously.

Step 2: Typecontrol.exe /name Microsoft.Troubleshooting in the text box andpress the Enterkey.

Step 3: Now the troubleshooting page appears on the system.

Step 4: Click on theAdditional Troubleshootingoption in the list as shown below.

Step 5: Then scroll down the list and click on theRunbutton of theKeyboard Options as shown below.

Step 6: It will then start troubleshooting the keyboard and detect any issues and fix them for you.

Step 7: Follow any on-screen instructions to resolve the issue.

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