Fix: Photos app arrow keys not working in Windows 11, 10-Common Problem-php.cn

Many Windows users have reported that the arrow keys of the Photos application on their Windows system suddenly stopped working and they were unable to use the Photos application properly, such as browsing pictures/photos in a folder. Even though they tried restarting the system multiple times, the problem persisted.

So, we have analyzed this issue and these factors given below may be the reasons behind it.

Problems installing the Photos app
File indexing issues on the system
Setting changes in the Photos app
Photos app Not set to default
Windows Not Updated

After considering all the factors that can cause this issue, in this post we have compiled some fixes that can help Users solve this problem they face.

Fix 1: Set Microsoft Photos app as default

This could be one of the basic reasons, when you open a picture with Photos app and try to navigate to other pictures, It may not be working properly because the Photos app is not set to default. If it's set to default, you won't have a problem scrolling through other photos using the Photos app. Let’s see how to set Photos app as default in Windows 11 using the simple steps given below.

Step 1: Press the Windows R keys simultaneously to open the Run command box on your system.

Step 2: Then, type ms-settings:defaultapps in the Run dialog box and press the Enter key to open the default apps on your system page, as shown in the screenshot below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 3: Find the Photos app by scrolling through the list of apps and click to open it.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 4: Then, select the file type, such as jpg, jpeg or png, etc., as shown in the image below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 5: Select the photo from the list and click OK as shown below.

Fix: Photos app arrow keys not working in Windows 11, 10

#Step 6: This will set the Photos app to its default settings for the file types you choose to open.

Step 7: Close the Settings window when finished.

Open any picture using Photos app and check if the arrow keys are working properly.

Hope this must have solved your problem. If not, try the other fixes given below.

Fix 2: Run the Windows Store App Troubleshooter

If you have any issues with the Windows Store apps on your system, it could be the cause of the Photos app not navigating issue. Therefore, troubleshooting Windows Store apps will detect any issue and will try to resolve it.

Let’s see how to do this below.

Step 1: Open the Run command box by pressing the Windows R keys simultaneously on your keyboard.

Step 2: Enter control.exe /name Microsoft.Troubleshooting in the run box, and then press the Enter key to open Troubleshoot page, as shown below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 3: Select the Additional troubleshooting options as shown below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 4: In the other troubleshooting page, scroll down and find the Windows Store Apps option at the bottom.

Step 5: Click Run for the Windows Store app to start troubleshooting as shown below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 6: Follow the on-screen instructions (if any) to complete the troubleshooting process.

Step 7: Then, wait for some time and it will troubleshoot and come up with fixes. Perform repair.

Step 8: After repairing, close other troubleshooting pages.

Now check if the Photos app arrow keys are working properly.

That's it.

Fix 3: Try resetting or repairing the Photos app

Whenever any application on your system is not working properly, either the application is not open or any part of the application is not working Working normally, there will be an option in Windows where the user can reset or repair the application. Reset will remove data from the app, while repair option will try to repair the app without losing data.

Users can choose any option they want according to their needs, here are few steps on how to reset/repair apps on Windows 11 system.

Step 1: Open the Run command box by pressing the Windows R keys simultaneously on your keyboard.

Step 2: Type appwiz.cpl in the run box and press Enter to open the installed application# on your system ## page, as shown below.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 3: In the Installed page, scroll down and check MicrosoftPhoto app.

Step 4: Click the

three vertical dots (show more options) icon in front of the Microsoft Photosapp, as shown below Show.

Step 5: Select

Advanced options from the list, as shown.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 6: Scroll down the Photo Options page and go to the

Reset section.

Step 7: Then, click

Repair to repair the application without losing data or Click the Reset button to repair the application Data is lost, as shown in the image below.

reset-or-repair-Fix: Photos app arrow keys not working in Windows 11, 10

Step 8: Once the repair/reset is complete, check if the Photos app arrow keys are working properly.

Hope this resolves the issue.

Fix 4: Turn off the indexing option for searching files or folders

When you open a folder with a large number of files or search for files using the search method, if the indexing option is enabled, it will definitely spend some time. When a file takes time to load, the Photos app won't be able to access the file, which will cause the arrow keys to stop working.

So, we will show you how to turn off the indexing option for searching files or folders by following a few simple steps given below.

Step 1: Press the

Windows E keys simultaneously to open the File Explorer on your system.

Step 2: In the File Explorer top menu bar, click the

three horizontal dots (show more options) icon at the end as shown below.

Step 3: Then, select the

option from the list.

Fix: Photos app arrow keys not working in Windows 11, 10

# Step 4: This will open the Folder Options window.

Step 5: Go to the

Search tab in the Folder Options window as shown below.

Step 6: Under the Search tab, uncheck the

Do not use indexing when searching for system files in folders (search may take longer) checkbox .

Step 7: Finally, click "

Apply" and "OK" to close the Folder Options window.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 8: Now check if the issue is resolved.

Hope this resolves the issue.

Fix 5: Uninstall and reinstall the Microsoft Photos app again

Sometimes, there may be an issue with the Microsoft Photos app itself. So, try to uninstall the Photos app and then reinstall the app again using the PowerShell command given below.

Step 1: Press the

Windows R key simultaneously to open the Run box.

Step 2: Then, type

powershell in the run box and simultaneously press the CTRL SHIFT ENTER key to open as administratorPowerShell Application.

Step 3: Click

Yes on the UAC prompt to continue.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 4: Execute the command given below to

uninstall/remove Photos application from the system.

获取-appxpackage Microsoft.Windows.Photos | 删除-appxpackage

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Fix: Photos app arrow keys not working in Windows 11, 10

Step 5: Then, execute this command given below to

reinstall Photos app as shown below.

Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Copy after login

Fix: Photos app arrow keys not working in Windows 11, 10

Step 6: Once completed, close the

PowerShellApplication program.

Step 7: Check if the problem has been resolved.

That's it.

Fix 6: Open Photos after Selecting them

If you want to use the Photos app to access files and view only those files in a folder, make sure the Project checkbox is enabled in the Explorer window options. Opening all photos after selecting them would be the trick to making the arrow keys work in the Photos app.

Here are a few steps to help you view many photos by using the arrow keys to navigate.

Step 1: Press the Windows R key at the same time to enter the File Explorer.

Step 2: In File Explorer, go to View and hover over the Show option and make sure Project checkbox option is enabled. If not, click on it to enable it.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 3: Then, hold down the CTRL key while clicking on it to select all the pictures.

Step 4: Right-click on them and click Open to see all the pictures you selected.

Fix: Photos app arrow keys not working in Windows 11, 10

Step 5: Now the arrow keys work perfectly and the user can only view those pictures that are selected.

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