Computer freezes but mouse still moves on Windows 11: Fixed

Have you ever experienced a situation where your computer freezes but your mouse is still moving? Well, you are not the only one facing this problem.

So, this guide will provide feasible fixes to resolve this issue as some of our readers have been complaining about randomly freezing computers in Windows 11.

In this article

Why does my computer freeze when the mouse is still working?

Whenever you encounter the problem of screen freezing but mouse still moving, there could be multiple reasons behind it, such as:

• Your BIOS configuration is wrong – If your BIOS is not properly configured for dedicated graphics, it may cause your PC to freeze, but the mouse will still move in Windows 11. To resolve this issue, make sure you are only using a dedicated graphics card.
• Running Intensive Applications with a Low-End Graphics Card – It turns out that if you are running Windows 11 with a low-end GPU, your low-end GPU cannot handle the tasks you try to force during resource-intensive tasks. implementation of the resolution, you will encounter this problem.
• Incompatible GPU Driver – If you are still using an outdated GPU driver, please update your GPU driver.
• Insufficient VRAM - Another cause of sporadic Windows 11 freezes is low system RAM.
• Interference from Third-Party Antivirus/Firewall Programs – Some of our readers have reported that software such as McAfee, dedicated firewalls, and Office Hub apps can cause issues with Windows 11.

Since you know some of the reasons for this error, let’s go ahead and fix this issue.

How to fix your computer if it freezes while the mouse is still moving?

Before proceeding with advanced adjustments on your PC, please apply the following preliminary checks:

• Make sure your primary graphics card is a dedicated graphics card.
• Disconnect all USB devices.
• Try to restart your computer.
• Try to check the hardware for possible problems.

After confirming the above checks, if the problem still persists, you can go through any of the following advanced solutions.

1. Adjust your monitor's resolution settings

1. Left-click the "Start" menu and select the "Settings" app.
2. On the System tab, select the Show Navigation option.
3. Click Show Resolution Options to see the various resolutions to choose from.
4. Select a resolution lower than the one you are currently using.
5. Finally, click the Keep Changes option on the dialog prompt to confirm the modifications.

Your GPU may be the source of any freezing issues on your Windows 11 device. Your screen resolution may be too high for your graphics adapter, which can cause problems.

Expert Tip:

Some PC problems are difficult to solve, especially when they involve corrupted repositories or missing Windows files. If you are having trouble fixing errors, your system may be partially corrupted.
We recommend installing Restoro, a tool that will scan your machine and determine what the fault is.
Click here to download and start repairing.

You can quickly adjust your screen resolution using the Display tab of the built-in settings on your device.

2. Check for memory problems

1. Press the key, type Windows Memory Diagnostic, and then start it. WindowsS
2. Select the Restart now and check for problems option.

After Windows restarts, Windows Memory Diagnostics should perform a scan and then provide the results. You can also check the scan results in Event Viewer, as described in the Memory Diagnostic Tool mdsched.exe guide.

3. Update your GPU driver

1. Right-click the Start button and select Device Manager from the list.
2. Expand Display Adapters, right-click the desired driver, and select Update Driver.
3. Select "Search automatically for drivers" and restart the computer when completed.

In addition to following the manual steps mentioned above, you can also use specialized software to automatically update your GPU drivers.

To make sure everything runs smoothly and avoid any kind of GPU driver errors, be sure to use the full Driver Update Assistant, which can resolve your issues in just a few clicks and we highly recommend DriverFix. Follow these simple steps to safely update your drivers:

1. Download and install Driver Repair.
2. Start the software.
3. Wait for driver repair to detect any faulty drivers.
4. The application will now display all problematic drivers and you just need to select the one you want to fix.
5. Wait for the application to download and install the latest drivers.
6. Restart your computer for the changes to take effect.

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4. Run SFC scan

Left-click the "
1. Start" button, type command prompt, and then click " Run as administrator".
Type the following command line and press:
2. Entersfc /scannow<strong></strong>
If errors are found , will be fixed immediately. Then, close the command prompt and restart your PC.

SFC scan is one of the easiest fixes for system errors and can be run through a command line tool that thoroughly checks the system for potentially corrupt files that can trigger multiple errors.

5. Reset Windows to factory settings

Press the key to open
1. Settings. WindowsI
Select System and then select
2. Recovery from the options.
Click the Reset PC button.
3. 
Select the "
4. Keep my files" option.
Then select Cloud Download or
5. Local Reinstall and click Next.
Select Reset to restore Windows 11 to factory default settings.

All third-party software applications that are not preinstalled on your computer will be removed using this process. Therefore, after resetting Windows 11, you must reinstall the software.

Ensuring this resolution is a last resort to fix Windows 11 freezing while the mouse is still moving.

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