How to solve the error report when sending ppt?

#How to solve the error report sent by ppt?

Solution to ppt sending error report:

1. Open "My Computer" and find it in the menu bar of "Explorer" Tools → Folder Options → View, select "Show hidden files, folders, and drivers" and click the "OK" button below to view hidden files and folders.

2. Open "My Computer" and open C:\Documents and Settings\

3. Find the template file Normal.dot and copy it Delete it

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