Why can't I find official accounts on WeChat?

WeChat cannot search the official account because of the following situations:

1. The avatar is not set and the name cannot be searched

If The WeChat public account has not set an avatar. It is recommended to set the WeChat public account avatar first.

Warm reminder: It takes 24 hours to synchronize the account after changing the avatar. It is recommended that you try after 24 hours.

2. Is it prohibited from being searched in the background of the public account?

If the nickname of the WeChat public account cannot be searched, it is recommended that you check whether it is prohibited from being searched. Please use the following method to check and settings;

Setting method: Log in to WeChat public WeChat platform->Settings->Account information->Privacy settings->Allow.

3. Account information registration is under review, has not been reviewed, account has been blocked, frozen, canceled, etc.

If your WeChat public account information is under review/has not been reviewed, and the public account has been blocked for violating regulations / When the official account is frozen or canceled, others will not be able to search for your official account if they enter the name of your official account in WeChat on mobile phone ->Add friends ->"Search number" or "Find official account". You can find your public account when you enter your WeChat ID in "Search number".

4. The logic of searching for public account nicknames through WeChat

Searching for public accounts through number search is randomly matched by the system. Currently, 20 public accounts are supported.

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