1. When a 0x0000003B stop error message appears on the computer system, it is usually necessary to obtain the patch manually to fix the problem. Looking at the blue screen code alone, the reason for code 0x0000003B is an unexpected network error.
#2. First open the browser and click the "Gear" in the upper right corner of the menu bar.
#3. Click "Internet Options" in the pop-up drop-down interface, and click "General" on the tab.
#4. Then check "Delete browser history on exit"; click "Delete" history.
#5. Select and clear the history and cache on the Windows system IE browser.
#6. Then click "OK".
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