The wan port status ip address is 0.0.0.0

After setting up the router, there is a problem that the WAN port status IP address is all 0, which may be caused by the following reasons:

Router connection error

There are generally 5 interfaces on the router. The WAN port can only be connected to broadband network cables (modem, optical modem). Ports 1, 2, 3, and 4 are used to connect to computers. This is the correct connection. method. The following is a detailed description of different broadband access types. (Recommended learning: PHP video tutorial)

The network cable is used to connect the LAN interface of the computer and the router (any one of 1/2/3/4 is acceptable).

Optical fiber Internet access: Users need to prepare 2 network cables, one of which is used to connect the WAN interface of the optical modem and the router, and the other network cable is used to connect the LAN interface of the computer and the router (1/2/3 Any one of /4 will do).

Network cable for home Internet access: Users need to prepare 1 network cable. First plug the home network cable provided by the broadband operator into the WAN interface of the router, and then connect the prepared network cable to the computer and the other end. The LAN interface of the router (any one of 1/2/3/4 will work).

After connecting to the router according to the appeal method, the computer cannot access the Internet temporarily; when the router is successfully set up to connect to the Internet, the computer can automatically access the Internet.

Internet access methods in the router

The Internet access methods in the router are: PPPoE dial-up (ADSL dial-up, broadband dial-up); dynamic IP (automatic acquisition, DHCP); static IP (Fixed IP) these three types. The Internet access method in the router is determined by the type of broadband handled by the user.

Wrong broadband account number and password

If the broadband you are applying for is PPPoE dial-up type, then when setting up the router, you should choose: PPPoE dial-up (ADSL dial-up, broadband dial). Then you need to fill in the broadband account and broadband password provided by the broadband operator. If the broadband account and broadband password here are filled in incorrectly, it will cause the problem that after the setup is completed, the WAN port status IP address will be all 0.

IP address conflict

IP address conflict is easy to occur when surfing the Internet with dynamic IP (automatic acquisition, DHCP). The following is a detailed explanation:

If the IP address of the optical modem and front-end router is: 192.168.1.1, the IP address of your own router is also: 192.168.1.1. At this time, when you select Dynamic IP (automatic acquisition, DHCP) on the router, you cannot obtain the IP address from the optical modem or front-end router, and the WAN port status IP address will be 0.0.0.0.

The solution is to change the IP address of your own router so that it is not in the same network segment as the optical modem and front-end router, for example, change it to: 192.168.2.1, 192.168.3.1, 192.168.4.1, etc.

Broadband operator issues

Broadband operators in some areas will restrict users from using routers. Even if all settings in the router are correct, they will not be able to access the Internet and an error message will appear. The WAN port status IP address is all 0. The solution is as follows:

1. There is a MAC address cloning function in the router. Find this option, and then follow the prompts to clone the MAC address.

2. If you still cannot access the Internet after cloning the MAC address, please call your broadband operator to check whether the use of the router is restricted and whether the restriction can be lifted.

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