iMessage Not Syncing on Mac: Fix This Sync Issue on MacBook Air/Pro

iMessage synchronization problem: 12 ways to solve the problem of iMessage on Mac that cannot sync with iPhone

A highlight of iMessage is the ability to synchronize information between iPhone and Mac. This makes it very convenient to continue conversations on any device. However, various reasons such as random failures, setup conflicts, and connection errors can cause synchronization problems. If your iMessage doesn't sync on your Mac, continue reading this article to learn how to work it out.

What is iMessage?

iMessage is a built-in messaging service on iPhone that allows you to communicate with other Apple users over Wi-Fi and cellular data. Unlike traditional SMS and MMS, you don’t have to rely on the carrier’s network to send and receive messages and attachments.

If you use Apple ID, you can also view, send and receive messages in the Message app on your Mac. Your iMessage activity automatically syncs between your iPhone and Mac via iCloud, so you can view the latest news on both devices.

Why can't your iMessage sync on your Mac?

If iMessage fails to sync on Mac, it is likely that the information application has malfunctioned due to an unexpected software problem. Internet connection issues or server-side issues may also prevent information from syncing your iMessage activity.

Other reasons why iMessage cannot be synced on Mac include:

• Information settings in iCloud are not enabled
• iMessage settings are incorrectly configured
• The Apple ID on Mac and iPhone does not match
• Phone number verification error
• The date, time, or time zone setting on Mac is incorrect
• MacOS and iOS versions are too old

How to fix the MacBook iMessage synchronization problem

The following troubleshooting tips can help you fix iMessage synchronization issues:

1. Exit the Message Application and reopen
2. Make sure the information in iCloud is enabled on Mac and iPhone
3. Check Internet connection issues
4. Check iMessage interrupt status of Apple server
5. Use the same Apple ID for iMessage on Mac and iPhone
6. Click iMessage settings on your Mac
7. Cycle iMessage activities manually
8. Send a new message from Mac
9. Check SMS forwarding settings
10. Verify your phone number with your Apple ID
11. Check if the time and date settings are correct on your Mac
12. Update system software on Mac and iPhone

1. Exit iMessages and try again

Exit and reopen the Message app on your Mac can help you troubleshoot small technical issues that cause iMessage to not run on your Mac.

To exit and reopen the Message Application on your Mac:

1. Open Apple menu and select the option marked forcibly exit .
2. In the Force Exit Application dialog box that appears, highlight the information and select forcibly Exit .
3. Reopen the information application via Dock or Launchpad.

2. Make sure that the information in iCloud is enabled

If the information in iCloud is turned off, your Mac and iPhone will not be able to sync iMessage activity. Check the settings on both devices and enable them if not enabled.

Information to enable iCloud on Mac:

1. Open Apple menu and select System settings.
2. Select your Apple ID and select iCloud.
3. Select Show more applications button.
4. Select Info in iCloud.
5. Enable Use the switch next to on this Mac.

Information to enable iCloud on iPhone:

1. Open Settings App and click on your Apple ID.
2. Click iCloud and then select to display all under using iCloud's application .
3. Click the message in in iCloud, and turn on to use the switch next to on this iPhone.

3. Check your internet connection

Are web pages and videos loading slow? Slow internet connections may be the reason why your iMessage doesn't sync on your Mac.

If your internet connection is slow, you can do the following:

1. Shut down the router, wait for at least one minute, and then reopen it to reset the connection to the internet service provider.
2. Execute system restart (if not already executed) to refresh network hardware on your Mac.
3. Clear the DNS (domain system) cache of Mac - Type terminal in the Spotlight search and execute the sudo killall –INFO mDNSResponder command.
4. Try using different Wi-Fi hotspots, such as those on your iPhone.
5. If slowness persists, please contact your Internet service provider.

4. Check the Apple server

If you have no problem with your internet connection, it may be a problem with your Apple server.

To check the server-side problem of iMessage:

1. Open a web browser and access Apple's system status page.
2. Check the status next to iMessage.
3. If you see the red dot, you have to wait until Apple returns the iMessage server to the line-it shouldn't take too long.

5. Log in with the same Apple ID

iMessage will not be able to sync between Mac and iPhone if the Apple ID is different. Check iMessage details on both devices and confirm that the account matches.

To check the Apple ID of iMessage on your Mac:

1. Open the Message app and select Message > Settings on the menu bar.
2. Switch to iMessage tab.
3. Check the email address next to Apple ID-If it does not match the address on your iPhone, select Log out and log in with the correct ID.

To check the Apple ID of iMessage on iPhone:

1. Open SettingsApp.
2. Scroll down and click Information.
3. Check the email address next to Apple ID—If it is different from the ID on your Mac, click the email address, select Logout, and then log in with the correct ID.

6. Manual synchronization

Force syncing iMessage activity may help resolve the issue if iMessage still fails to sync on your Mac. You can check out our guide to learn how to sync iMessages for more information, but here is a brief process.

To manually sync messages on your Mac:

1. Open the System Settings Apple ID > iCloud > Show all applications > Information in iCloud.
Select
2. Sync now Button - A blue progress bar should appear on the sidebar of the information application to indicate the synchronization progress.

To manually sync messages on iPhone:

Open
1. Settings App and go to Apple ID > iCloud> Show all > information in iCloud.
Click
2. Sync now.

7. Check iMessage settings on your Mac

Check the iMessage settings on your Mac again and make sure your email address and phone number are active. For example, if only your email address is selected, no messages you receive on your phone number will appear on your Mac.

To check iMessage settings on your Mac:

Open
1. InformationApp.
Go to
2. Message > Settings > iMessage.
Activate
3. You can receive phone numbers and email addresses under the section of the information in the following ways.

8. Send messages using Mac

Sending messages from Mac to any contact (learning how to sync contacts from iPhone to Mac) may prompt the Message app to start syncing your iMessage activity again.

To send a new message from your Mac:

Select the
1. Write icon in the information in the upper right corner.
Type the phone number or contact's name into the
2. Recipient field.
Type your message into the box at the bottom of the window and press
3. Enter.

9. Check SMS forwarding settings

If you have trouble enabling information in iCloud on your Mac, you can still sync messages from your iPhone to your Mac by enabling SMS forwarding.

To enable SMS forwarding for Mac:

1. Open the Settings app on your iPhone.
2. Click Message > SMS forward.
3. Enable the switch next to [Your Name] Mac.

10. Verify your phone number using your Apple ID

Reverify your phone number with your iMessage account is another solution to the problem of continuous synchronization between Apple devices. To do this, you have to disable and enable iMessage and FaceTime on your iPhone.

To re-verify your phone number using your Apple ID:

1. Go to Settings > Message on iPhone.
2. Disable the switch next to iMessage.
3. Return to the previous screen and click FaceTime.
4. Disable the switch next to FaceTime.
5. RestartYour iPhone and reactivate iMessage.
6. Next, enable FaceTime.

11. Check if the time and date settings are correct on your Mac

If the date and time on your Mac are incorrect, you may have connection issues with online services such as iMessages. Make sure that's not the case.

To check the date and time on your Mac:

1. Open the System Settings App and go to General > Date and Time.
2. Disable and enable Auto Set Time and Date and Automatically Set Time Zone with the current location options to synchronize the clock and time zone with the Apple server.

12. Update your device

New versions of macOS and iOS contain updates to the information app that can help resolve persistent errors that cause iMessage to not sync with Mac.

To update your Mac:

1. Open the System Settings app and go to General > Software Update.
2. If there are pending updates, select Update now.

To update your iPhone:

1. Open Settings App and select General.
2. Select the option marked Software Update.
3. Click Update now.

Conclusion

As you can see, there are many reasons why iMessage can't sync on your Mac. In most cases, quick fix methods (such as quitting and reopening the message app or forcing a sync message) should make iMessage sync correctly again. If not, keep trying the other troubleshooting tips above.

You can also turn off iMessage on your Mac completely and re-open it to see if that helps. Additionally, Mac maintenance utilities like MacKeeper can be used to quickly resolve potential issues that cause synchronization issues and minimize recurrence of similar issues.

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