As one of the biggest game platforms around the world, Epic Games is necessary for most game players. However, some people report that they encounter an error when installing Epic Games that is Epic Games installer error 2738. How to resolve this error? This post from MiniTool shows you feasible methods.
Hello, I'm having a problem when trying to install the Epic Games Launcher on my Windows 11 system (I have updated Windows to the latest version). The installation process is interrupted and I get the error: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738". - Rareș PANAINTE (154857) answers.microsoft.com
Typically, the error code 2738 when installing Epic Games appears because the VBScript isn’t registered properly. Microsoft Visual Basic Scripting Edition (VBScript) is a programming language developed by Microsoft that is used to provide functionality and interact with web pages. If you are confronted with this error, work with the following steps to fix Epic Games installation error 2738.
First, you should check whether your computer has installed the VBScript. If not, you need to install it and then do the registration operation. Here is how to check and install the VBScript feature on your computer.
1. Press Win I to open Windows Settings.
2. For Windows 10 users, go to System > Optional features. For Windows 11 users, navigate to Apps > Optional features. Then, look through the installed feature list to find the VBScript.
3. If you haven’t installed it, choose Add an optional feature to search and install VBScript.
If you are unable to find the VBScript feature in Windows Settings. In this case, you can download and install it via the Command Prompt.
1. Press Win R to open the Run window.
2. Type cmd into the dialog and press Shift Ctrl Enter to run Command Prompt as administrator.
3. Type DISM /Online /Add-Capability /CapabilityName:VBSCRIPT~~~ and hit Enter to install VBScript.
After installing this feature, you should restart your computer and then move on to the next step.
1. Type Command Prompt into the Windows Search bar and right-click on the best-matched option to choose Run as administrator.
2. Type the following command lines to re-register the VBScript and hit Enter after each one.
Afterward, you can restart the computer and try to install Epic Games.
If you ensure the VBScript feature is installed but still get the Epic Games installer error 2738, run the sfc /scannow command line via Command Prompt to check and repair the problematic system files then attempt to re-register VBScript following Step 2.
In addition to re-registering the VBScript to fix the Epic Games installer 2738, you can also temporarily disable your antivirus software, update the graphics driver, or other operations according to the Epic Games post.
Work with the detailed steps in this post. Hope it can help you resolve the problem effectively.
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