Ouyiokex mobile phone prompts that there are risks

When the OKEx mobile app prompts "at risk", it indicates that potential security risks have been detected, which may include suspicious activities, device security issues, or unsecured network connections. Actions you should take include checking device security, changing passwords, enabling two-factor authentication, contacting customer service, disconnecting from the network, and clearing cache and data. Precautions include using strong passwords, enabling two-factor authentication, keeping device software up to date, avoiding accessing sensitive information on public Wi-Fi networks and regularly checking accounts for suspicious activity.

OKEx mobile phone prompts "risk"

When you see the "risk" prompt on the OKEx mobile app, it indicates that the system has detected a potential security risk. This prompt usually appears when:

• Suspicious Activity: The app detects unusual activity, such as frequent login attempts or unauthorized withdrawal requests.
• Device Security Issues: Your phone may be infected or have other security vulnerabilities, making your account vulnerable.
• Unsecured network connection: You may be connected to an unsecured Wi-Fi network or a public network, which can be easily exploited by hackers.
• Account abnormality: The system detects account abnormality, such as multiple frequent operations, etc.

Things to take:

1. Check device security: Scan your phone with antivirus software and make sure you have all necessary security updates installed.
2. Change Password: Change your OKEx password now and use a strong password.
3. Enable two-factor authentication: Turn on two-factor authentication for added account security.
4. Contact customer service: If you cannot solve the problem, please contact OKEx customer service for help.
5. Disconnect from a network: Temporarily disconnect from a potentially unsafe network.
6. Clear cache and data: Clear cache and data of OKEx mobile app and log in again.

Precautions:

To avoid "at risk" tips in the future, please follow these precautions:

• Use strong passwords, and avoid reusing passwords.
• Enable two-factor authentication.
• Keep your device software up to date.
• Avoid accessing sensitive information on public Wi-Fi networks.
• Regularly check accounts for suspicious activity.

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