Apple, Huami OV, etc. respond to mobile phone heating affecting network speed and performance: Never use ice to cool down

On July 22, according to domestic media reports, many brands responded publicly to feedback from netizens that hot mobile phones affected Internet speed. Apple technical support stated that when the temperature is too high and the phone becomes hot, the energy consumption of the phone will decrease and the network speed will also slow down. Huawei customer service denied the idea that high temperatures lead to slower network speeds. “Network speed is generally related to signal and should not have much to do with temperature.”

For third-party cooling products, customer service staff generally say that it is difficult to assess their potential damage to mobile phone hardware, so it is not recommended to use ice stickers, ice bags and other direct cooling items.

Apple technical support also specifically pointed out that extreme low temperatures are also detrimental to the health of mobile phone batteries, because overcooling may cause the internal chemical reactions of the battery to be blocked.

If the mobile phone suddenly comes into contact with ice cubes or cold pads under high temperature, it may cause the internal water vapor to quickly condense into water droplets, which will cause adverse effects on precision electronic components.

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