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iPhone 13 has 'bulging' problem. Apple customer service responds: Battery aging causes

王林
Release: 2024-06-28 22:17:30
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Recently, there have been many reports on the Internet about iPhone 13 battery bulges. In response to this issue, Apple customer service has officially responded, saying that they have received multiple feedbacks about iPhone 13 battery bulges. Engineers believe that this phenomenon may be due to the combination of battery aging and excessive device temperature in hot weather. Therefore, they advise users to keep a close eye on the battery health of their devices. fenye1. iPhone 13 and iPhone 14 Pro battery bulge problem
Last year, iPhone 13 and iPhone 14 Pro users reported a battery bulge problem that caused the screen to tilt.

  1. Self-Repair and Warranty Rejection
    Users tried to repair themselves, but found serious problems. Due to unauthorized disassembly, the Apple authorized store refused to provide warranty and demanded a high cost for battery replacement.
  2. iPhone 14 Pro battery bulge experience
    A netizen shared his experience that his iPhone 14 Pro’s battery bulged within a few months, causing the screen to warp. After complaining to Apple officials, they received mixed responses:
  3. Initial: Apple’s senior consultant admitted that the phone can be replaced due to battery quality issues.
  4. Follow-up: Deny the above statement. Fenye is worth noting:

Compared with Android phones, the battery replacement price of iPhone phones is higher.

On March 1 last year, Apple raised the battery replacement price again:

  1. The battery replacement cost for the iPhone 14 series is 748 yuan.
  2. The cost of iPhone X to iPhone 13 series is 688 yuan.
  3. The cost for iPhone 6 to iPhone 8 series is 528 yuan.

This high maintenance cost will undoubtedly increase the financial burden on users.

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source:mydrivers.com
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