If your AirPods won't stay connected, the list of troubleshooting tips and fixes below should resolve most connectivity issues between your AirPods and iPhone, Mac, or other device.
If your AirPods started disconnecting from your iPhone just a moment ago, then re-establishing the connection between both devices can help.
Just put your AirPods or AirPods Max in the charging case or Smart Case, wait for a few seconds, and then take them out again to reconnect them.
This one's probably obvious, but the further you move away from your iPhone, the higher the chances are that your AirPods won't stay connected. Keep the distance between you and your paired device under 30 feet, and you should be fine.
Disabling and re-activating Bluetooth on your iPhone or other connected device can eliminate minor technical glitches and help fix AirPods-related connectivity issues. The best way to do that is to toggle Airplane Mode on and off.
Simply swipe down from the top-right of the iPhone's screen to open the Control Center (or swipe up from the bottom of the screen if the device has a Home button). Then, tap the Airplane Mode icon, wait for 10 seconds, and then tap it again to turn Bluetooth back on.
Your AirPods may randomly disconnect and have trouble staying connected to your iPhone when the batteries are low. Therefore, simply place your AirPods back in the case and charge them sufficiently before using them again.
If the batteries of your AirPods often die quickly, you may want to review your usage habits to prevent your AirPods' batteries from draining too fast.
Automatic Ear Detection is a feature that automatically detects when your AirPods are in your ears. But it can also cause the audio to disconnect, especially if you tend to fidget with the left or the right AirPod while wearing them. If your AirPods don't stay connected to your iPhone, turning off Automatic Ear Detection can help.
First, connect your AirPods to your iPhone. Then, go to Settings > Bluetooth and tap the i icon next to your AirPods. Disable the Automatic Ear Detection option.
Your AirPods should automatically switch between Apple devices when you start playing audio. While it's a convenient feature, if you have another iPhone, iPad, or Mac lying around, you might want to disable this functionality to avoid sudden disconnects.
Go to Settings > Bluetooth and tap the i icon next to AirPods. Then, tap Connect to This iPhone and select When Last Connected to This iPhone. You must repeat that on each iOS and iPadOS device that you own.
On a Mac, click the Apple logo at the top left, go to System Settings > Bluetooth, and select Options next to your AirPods. Then, set Connect to This Mac to When Last Connected to This Mac.
Wireless interference can also prevent your AirPods from working correctly. Check whether you've got common sources of interference around you—such as poorly shielded power cables, microwave ovens, wireless speakers, and so on. If so, you should move away from them.
If your AirPods don't stay connected, outdated device firmware might be the reason behind the issue. With your AirPods connected to your iPhone, head to Settings > General > About > AirPods and check whether Firmware Version is up-to-date.
A cursory search on the internet—or the AirPods' Wikipedia page—should reveal the latest version of the firmware.
To update the firmware on your AirPods, put them in the charging case and connect the case to a power source. Then, ensure your iPhone is connected to Wi-Fi and keep it close to the AirPods. Wait for at least 30 minutes before checking back. Your AirPods should update automatically in the meantime.
Apple's iOS updates often come with numerous bug fixes that could resolve connectivity issues with your AirPods. Go to Settings > General > Software Update to update your iPhone.
If you don't see any pending updates, try restarting your iPhone instead. Go to Settings > General > Shut Down and drag the Power icon to the right. Once the device shuts down, wait for 30 seconds before booting it back up.
If you still keep running into issues with your earbuds disconnecting randomly, you should reset your AirPods to factory settings.
To do this, put the AirPods in the charging case. Then, hold down the Status button (or both the Noise Control button and the Digital Crown on the AirPods Max) until the indicator flashes amber, then white.
Now, take the AirPods out and follow the onscreen prompts on your iPhone to reconnect them.
Resetting the network settings on your iPhone should resolve corrupt network-related settings preventing the device from communicating with your AirPods correctly.
To do that, go to Settings > General > Transfer or Reset iPhone > Reset and select Reset Network Settings. Enter your device passcode and tap Reset Network Settings. Reconnect your AirPods after the reset procedure and check if the issue recurs.
The fixes above should've helped you fix issues with the AirPods disconnecting from your iPhone. If not, you're likely dealing with a defect on the hardware level.
For example, if one of your AirPods often falls from your ear, it might cause hardware damage, and you may find that the AirPod keeps disconnecting even when it's fully charged. In such cases, it's best to contact Apple for assistance. There are a few different ways you can do that, from visiting an Apple Store to downloading the Apple Support app.
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