How to return and refund on Douyin Mall How to return and refund on Douyin Mall

Douyin Mall return and refund problems When shopping on Douyin Mall, does returning and refunding make you feel troublesome? If you encounter such difficulties, please be sure to continue reading the detailed guide compiled by PHP editor Strawberry for you. This article will guide you step by step through the entire process of returns and refunds on Douyin Mall, resolve your concerns, and allow you to easily enjoy online shopping.

1. Open Douyin, switch to [Mall] on the homepage, and then click [My Order] in the lower right corner;

2, or through [ My] personal homepage, click [Douyin Mall] to enter the Douyin Mall;

3. Click [My Orders] in the upper left corner to enter and view all consumer orders;

4. Find the product that needs to be returned or refunded under [To be received/used], and click to enter the order details page;

5. Select [Apply for After-Sales] to submit your return and refund application;

6. Based on the current order status, select the type of after-sales required and select [Return] Refund];

7. Fill in the reason, description, etc. for return and refund, and click [Submit]. After the merchant agrees, the product will be sent out, fill in the order, and wait. Your amount will be refunded.

The above is the detailed content of How to return and refund on Douyin Mall How to return and refund on Douyin Mall. For more information, please follow other related articles on the PHP Chinese website!