Taobao’s free red envelope refund problem: In Taobao’s free red envelope event, there are constant surprises, but do you have any doubts about the refund issue? PHP editor Youzi is here to clear up the confusion and bring you a detailed explanation of the refund method for Taobao’s 2024 free products. If you have received a free red envelope but are not familiar with the refund process, come and follow this article to find out!
1. If a refund occurs after the user uses the red envelope, the red envelope will be returned in proportion.
2. If it is not overdue, the use period of the returned red envelope is the original period of use. If a refund occurs within 7 days of the expiration date, the use period of the red envelope will be extended by 7 days after the refund is successful ( Extension only once), if a refund occurs after 7 days of overdue, the red envelope will be invalid directly.
2. Refund rules1. Full refund: If the user initiates a full refund, the free red envelope will be invalid.
2. Partial refund: If the user initiates a partial refund for the order, the red envelope of the corresponding amount will be invalid. When the transaction status of the rest of the order is confirmed receipt, the corresponding amount corresponding to the confirmed receipt part of the order will be activated. Red envelope.
3. After-sales refund - unused: If the red envelope is activated but unused and the user initiates an after-sales refund for the confirmed order, the red envelope will still be invalid according to items 3 and 4 of this article.
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