语音邮件不在Android上

首先确认运营商是否已启用语音信箱，可从其他电话拨打自己的号码测试，若未转接至语音信箱，需联系运营商激活；2. 检查手机设置中的语音信箱号码是否正确，不同运营商对应不同号码（如Verizon为*86或本机号码，T-Mobile和AT&T通常为*86）；3. 在电话应用中尝试关闭并重新启用语音信箱功能，重新输入号码并设置问候语；4. 确保Carrier Services和SIM Toolkit应用已更新，检查系统更新以获取运营商设置修复；5. 清除电话应用和语音信箱应用的缓存数据以解决临时故障；6. 重启手机前重新插拔或更换SIM卡以排除硬件接触不良或损坏问题；7. 安装其他语音信箱应用（如Google Voice或运营商官方应用）测试功能是否恢复；8. 重置APN设置为默认值以修复网络配置错误，避免影响语音服务；若以上步骤无效，联系运营商确认账户状态或线路问题，必要时请求重新配置语音信箱服务，大多数问题无需恢复出厂设置即可解决。

Voicemail not working on Android is a common issue that can stem from various causes — carrier settings, app glitches, network problems, or incorrect configurations. While frustrating, most cases can be resolved with a few troubleshooting steps. Here’s what to check and do.

1. Check Carrier Voicemail Setup

First, confirm that your carrier has voicemail properly set up for your line. Some carriers require you to activate voicemail manually the first time.

• Call your own number from another phone and see if it goes to voicemail after a few rings.
• If it rings indefinitely or disconnects, voicemail may not be enabled.
• Contact your carrier’s customer service or visit their support site to activate or reset voicemail.

Many carriers also have a dedicated voicemail access number or a default voicemail number you can call (often by holding down the "1" key). Make sure this is correctly configured.

2. Verify Voicemail Number in Settings

An incorrect voicemail number is a frequent cause of the issue.

• Go to Phone app > Settings > Voicemail (path may vary by device and carrier).
• Look for Voicemail number and ensure it matches your carrier’s required format.
  • For example:
    • Verizon: Usually your own number or *86
    • T-Mobile: *86 or your number
    • AT&T: *86 or their specific access number
• If unsure, contact your carrier for the correct number.

On some Samsung phones, you may need to go into Call settings > More settings > Voicemail to adjust this.

3. Reset Voicemail in the Phone App

If the number is correct but voicemail still isn’t working, try resetting it.

• Open the Phone/Dialer app.
• Tap the three-dot menu > Settings > Voicemail.
• Disable and re-enable voicemail.
• Re-enter your voicemail number and try calling it manually to set up the greeting.

Sometimes just reinitializing the voicemail link prompts the setup process again.

4. Check for Carrier Services and Carrier Settings Updates

Outdated carrier settings can break voicemail functionality.

• Go to Settings > Apps > Show system apps.
• Find Carrier Services and SIM Toolkit, ensure they are updated and not disabled.
• Also check for a Carrier Settings update:
  • Settings > About phone > Software update > Check for updates (some carriers push voicemail fixes this way).

Updating your device’s software can also resolve underlying bugs affecting voicemail.

5. Clear Cache of Phone and Voicemail Apps

Corrupted cache data can prevent the voicemail feature from working.

• Go to Settings > Apps > Phone app (might be called "Phone," "Dialer," or your manufacturer’s name like "One UI Dialer").
• Tap Storage > Clear Cache (do not clear data unless necessary).
• Repeat for any Visual Voicemail app listed separately.

This often resolves temporary glitches without affecting your call log or settings.

6. Reinsert or Replace SIM Card

A faulty or loose SIM can disrupt network services, including voicemail.

• Power off your phone.
• Remove the SIM card and inspect it for damage.
• Clean if needed, reinsert firmly, then restart the phone.
• Wait a few minutes for the network to re-register.

If you have access to a spare SIM (especially from the same carrier), try swapping to test.

7. Test with a Different Voicemail App

Some Android phones use third-party or carrier-specific visual voicemail apps that may malfunction.

• Try downloading a different dialer app (e.g., Google Voice, My Verizon, T-Mobile Visual Voicemail) from the Play Store.
• Set it as default and see if voicemail works there.
• Google Voice can even act as a workaround by routing voicemails through its system.

If it works in another app, the issue is likely with your default phone app or its integration.

8. Network and APN Settings

Incorrect APN (Access Point Name) settings can interfere with voice services.

• Go to Settings > Network & Internet > Mobile network > Advanced > Access Point Names.
• Tap the three-dot menu and select Reset to default.
• Restart the phone afterward.

Only modify APN settings if you know what you're doing — incorrect changes can break data or calling.

If none of the above works, contact your carrier to verify there’s no account-level issue or outage in your area. Sometimes, resetting your line or re-provisioning voicemail from their end is the only fix.

Basically, start simple — check the voicemail number and try calling your own phone — then work through settings and carrier support. Most issues aren’t permanent and can be resolved without a factory reset.

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