How to solve the problem that the front-end player cannot play files with a bit rate of 8kbps?

The player code can play wmv music normally, but the recording file given by the customer is a wmv file with a bit rate of 8kbps, so it cannot be played. Can you please help?

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The player code can play wmv music normally, but the recording file given by the customer is a wmv file with a bit rate of 8kbps, so it cannot be played. Can you please help?