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How to find the missing Douyin gold coin pendant?

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Mar 27, 2024 am 10:57 AM

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If you find that the Douyin gold coin pendant is lost, you can try to retrieve it according to the following steps: 1. Check the backpack or category; 2. Contact Douyin customer service; 3. Recall the gift or redemption record; 4. Log out and Log in again; 5. Check for system updates; 6. Restart the phone. Note that widgets pasted to other accounts cannot be retrieved, and lost gold coin widgets may not be retrieved immediately.

How to find the missing Douyin gold coin pendant?

TikTok gold coin pendant retrieval guide

How to retrieve the lost Douyin gold coin pendant?

If you find that the Douyin gold coin pendant is missing, you can try to retrieve it by following the steps below:

1. Check the backpack

First , check your backpack to see if the gold pendant is there. It may be placed in a folder or category.

2. Contact customer service

If you cannot find the gold pendant in your backpack, please contact Douyin customer service. Provide your account information and lost widget details to customer service, and they will help you retrieve or solve the problem.

3. Check recent activities

Recall any recent activities you have performed on Douyin, including giving gifts to others or purchasing virtual items. The gold pendant may have been accidentally given away or redeemed.

4. Log out and log back in

Sometimes, due to network failure or cache issues, your gold pendant may be temporarily invisible. Try logging out of your TikTok account and logging in again.

5. Check for system updates

Make sure your TikTok app has been updated to the latest version. Sometimes, new versions of the app resolve issues related to widget visibility.

6. Restart your phone

Restarting your phone will clear any cache or temporary glitches that may have caused widgets to be lost.

Note:

Gold pendants pasted to other accounts cannot be retrieved.
Lost gold pendants may not be found immediately, especially if they are redeemed or given away.
Contacting Douyin customer service requires patience, and it may take some time to get a reply.

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