BIan Trading Platform is a high-quality digital asset trading platform. Password reset is an important operation that can help you regain access to your exchange account. If you forget your password or is locked, The following methods will help you with password reset.
Visit the official website of BI'an Exchange and click the [Login] button in the login area of the homepage. If you have installed the Bian Exchange App on your mobile phone, you can choose to click [Register/Login].
#2. Enter the email or mobile phone number you used when registering a BI security account, and then click [Next].
#Once you choose to enable a pass key as an authentication method, you will be asked to authenticate using that pass key. If you encounter problems, please click "My access key cannot be used".
4. Click [Forgot Password?] to reset the password.
#5. Please read the pop-up prompt message carefully, and then click [Continue]. Please note that to ensure account security, withdrawals, C2C sales, payment services and the Binance Card application will be disabled for 24 hours after resetting your password.
#6. Complete the required security verification. This may include answering personal information such as your registration location and date of registration to ensure you are the legal owner of the account.
7. If you cannot authenticate using a passkey, but have enabled a two-factor authentication (2FA) device, you can click [My passkey cannot be used] and then use the device to authenticate. If you are unable to use a two-factor authentication device, you may need to contact Bian Exchange customer service for assistance.
8. Enter the new password and click [Confirm]. Please note that the password must be at least 8 characters long, including at least 1 number and 1 uppercase letter.
9. Your password has been successfully reset. You can now use the new password to log in to your BI account.
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