Home >Software Tutorial >Mobile Application >What should I do if the face collection of the national medical insurance service platform fails? Where to solve the problem if the face recognition of the medical insurance fails?
php Editor Xiaoxin National Medical Insurance Service Platform face collection failure is a common problem, which may be caused by environmental light, camera quality and other reasons. When encountering medical insurance face recognition failure, you can try adjusting the light, restarting the device, or changing the camera. If the problem persists, it is recommended to go to the local medical insurance service center for consultation, and the staff will provide help and solutions.
Solution to the failure of face collection on the National Medical Insurance Service Platform:
1. In face recognition, you have to face the camera, make sure your head is completely in the picture, do not shake your head, and face the camera from other angles, so that the system can capture your frontal expression well. Also easier to identify.
2. It is best to identify in a well-lit place, but do not overexpose or identify with backlight, so that the system can clearly identify your appearance.
3. Face recognition is compared with the ID photo. It can restore the dress on the ID photo, so the recognition will be higher.
4. Face recognition also requires network speed. The faster the internet speed, the less likely it is to get stuck. If there is WIFI, you can connect to WIFI for identification.
5. When performing face recognition, do not let your bangs cover your eyes, but also expose your face, ears, etc. The requests for more ID photos every minute are similar.
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