What should I do if I can’t cancel the Kugou Music season package after it expires? The official answer is here

How to solve the problem of being unable to unsubscribe from Kugou Music’s continuous season package? Purchasing continuous quarterly or monthly software packages has become the choice of many people because it is more cost-effective and cheaper than purchasing in a single month or quarter. However, some netizens recently reported that the Kugou Music Deluxe Edition continuous subscription package purchased on Apple devices cannot be canceled after the expiration of three months. So what should we do? What's the official response? Now let’s take a look with the editor of this site

What should I do if I can’t unsubscribe after the Kugou Music continuous subscription package expires? How to deal with the problem of being unable to unsubscribe after the Kugou Music continuous subscription package expires?

According to the information found, Kugou’s manual customer service responded that it was necessary to consult Apple’s customer service regarding the issue of being unable to unsubscribe after the expiration of Kugou Music’s continuous season package. Apple’s customer service responded that the operational problem belonged to a third-party software company and the Apple platform could not intervene. It was recommended to re-download the software before trying to unsubscribe. If you still cannot unsubscribe, you can contact Apple customer service for assistance in unsubscribing. At the same time, when it comes to software operation issues, you also need to consult the software side. So far, Kugou Music has not yet given an official response. However, the current general automatic renewal can be subscribed normally

After the editor introduced the problem of being unable to unsubscribe after the expiration of Kugou Music’s continuous season package, some friends may It is still unclear how to cancel the automatic renewal package of Kugou Music on the computer. Below, the editor will share with you a detailed tutorial

How to cancel the automatic renewal package subscription of the computer version of Kugou Music?

Open the Kugou Music software on your computer and log in to your account. Under the account's avatar nickname, you will see a sign marked [SVIP], click it with the mouse

After the second step, we will enter the personal center interface. On this interface, we need to find the [Unsubscribe] option next to [XX automatic renewal user] in the upper right corner, and click it

Next, the software will pop up a prompt window, we need to click the window to win the bid There are options with the words [Kugou VIP Official Website]

In the fourth step, we will enter the relevant page, find the [Unsubscribe] option under the nickname, and Click it

The last step is, next, the software will pop up the corresponding prompt, click the [Confirm Unsubscription] button to cancel the automatic renewal of the current Kugou Music account

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