Common ProblemApple plans to expand self-service repair program to non-authorized independent repair storesApple plans to expand self-service repair program to non-authorized independent repair stores
Apple will expand its “Self-Service Repair” self-service repair and independent repair provider program. Apple has yet to officially release details, but more is expected to be available later today.
#The White House is pushing for a national right-to-repair bill, and Apple has expressed support. Apple recently supported "right to repair" legislation in California, which requires all repair parts to come from Apple. Non-authorized repair shops must be clearly informed about the use of third-party parts.
Apple has provided a self-service repair program since 2022, providing consumers with genuine repair manuals, parts and tools through its "Self-Service Repair Store". Apple currently offers repair kits and parts for iPhones, MacBooks, Mac desktops, and Apple monitors.
Apple also offers a similar repair program to certain independent repair shops, allowing them to use genuine parts to repair Apple devices that have expired. While Apple's Self-Service Repair Program is generally more expensive than repairs at an Apple retail store or authorized service provider, it's an option for people who want to do the repairs themselves. Participants in the "Independent Repair Provider Program" also express dissatisfaction with Apple's high parts prices and excessive contract terms.
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