Solution to the problem of no internet access when the computer is connected to wifi: 1. Check whether other devices can connect to the internet; 2. Check the status of the WiFi connection; 3. Restart the router and computer; 4. Check the IP address and DNS settings; 5. Disable and re-enable the WiFi adapter; 6. Update the WiFi adapter driver; 7. Check the firewall and security software settings; 8. Run network troubleshooting tools; 9. Reset network settings; 10. Contact the network service provider or technology support.
#The operating environment of this tutorial: Windows 10 system, dell g3 computer.
The inability to access the Internet when a computer is connected to WiFi is a common problem that may be caused by a variety of reasons. This article will provide several possible solutions to help you solve this problem.
1. Confirm whether other devices can connect to the Internet:
If other devices can connect to the Internet normally, the problem may be related to the computer settings. If other devices are also unable to connect to the internet, the issue may be with your WiFi router or your internet service provider.
2. Check the status of the WiFi connection:
Find the WiFi icon in the system tray of the computer (usually located in the lower right corner of the screen), right-click the mouse and select "Open Network" and Internet Settings" or similar options. Then, in the window that opens, click "Change Adapter Options" and find the connected WiFi adapter. Right-click the adapter and select "Status" and make sure the status shown is "Connected" and there are no error messages.
3. Restart the router and computer:
Turn off the computer and WiFi router, wait a few minutes, and then turn them back on. This way you can reset your network connection and clear up some temporary issues.
4. Check the IP address and DNS settings:
Find the WiFi icon in the system tray of the computer, right-click the mouse and select "Open Network and Internet Settings" or similar options. Then, click "Change Adapter Options" and find the connected WiFi adapter. Right-click the adapter and select "Properties". In the pop-up window, double-click the "Internet Protocol Version 4 (TCP/IPv4)" option. Make sure the selected IP address and DNS server are obtained automatically via DHCP or are consistent with the settings of other devices. If you do not select Obtain automatically, you can try changing to Obtain IP address and DNS server automatically.
5. Disable and re-enable the WiFi adapter:
In the "Change Adapter Options" window, find the connected WiFi adapter and right-click it, select "Disable". Wait a few seconds before right-clicking and selecting Enable. This, and fixes some temporary issues.
6. Update WiFi adapter driver:
The driver of the WiFi adapter may be outdated or damaged, causing connection issues. You can visit the official website of the computer manufacturer to find the latest driver for the adapter, download and install it. Alternatively, you can also use third-party driver update tools to automatically update drivers, such as Driver Booster, Driver Easy, etc.
7. Check firewall and security software settings:
Firewall and security software can sometimes block network connections, especially to new or unknown WiFi networks. You can temporarily disable your firewall or security software and try reconnecting to WiFi. If you can connect to the Internet, the problem may be related to your firewall or security software settings. You can try configuring your firewall or security software to allow connections to WiFi networks.
8. Run network troubleshooting tools:
The operating system provides some built-in network troubleshooting tools that can automatically detect and repair some network problems. In the Network & Internet Settings window, click the Network Troubleshooting option on the left and follow the prompts.
9. Reset network settings:
If none of the above methods work, you can try resetting your computer's network settings. In the Network & Internet Settings window, click the Network Reset option on the left, then click Reset Now. Please note that this will clear all network settings and restore them to default, including WiFi passwords, so please back up important network information in advance.
10. Contact the network service provider or technical support:
If you have tried all the above solutions and still cannot solve the problem, it may be due to the network service Problem with provider or WiFi router. In this case, you should contact your network service provider or technical support for the device in question and provide them with a specific description of the problem and the solutions you have tried. They may be able to provide further help and support.
Summarize
The problem that the computer cannot connect to the Internet may be caused by a variety of reasons such as the computer, WiFi router, driver, settings, or network service provider. This can usually be resolved by checking the WiFi connection status, restarting the device, checking the IP address and DNS settings, disabling and re-enabling the WiFi adapter, updating drivers, checking firewall and security software settings, running network troubleshooting tools, resetting network settings, etc. this problem. If all solutions fail, it is recommended to contact the network service provider or the technical support of the relevant device for further assistance.
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