Home >Common Problem >What should I do if vivo keeps stuck on vivo when I turn it on?
vivo always stops at vivo solution when booting: 1. Press and hold the power button and volume down button of the phone until the phone automatically restarts; 2. Turn off the phone first, then press and hold the power button and volume up button. Play, enter recovery mode, use the volume down key to select "Clear Data", on the confirmation interface, select "Yes" and press the power button. After clearing the data, select "Restart System" and press the power button; 3. You can try to flash the machine to solve the problem.
The operating environment of this article: origin OS 3.0 system, vivo S17e mobile phone.
Specific problem:
When the vivo phone is turned on, it stays on the vivo startup screen and cannot enter the system.
Possible reasons:
Software problems caused the system to fail to start.
Hardware problems prevent the system from starting normally.
Solution:
1. Force restart
Press and hold the power button and volume down button of the phone until the phone automatically restarts. If your phone is still stuck on the vivo startup screen, you can try the next method.
2. Enter recovery mode
Turn off the phone first, then press and hold the power button and volume up button until the phone enters recovery mode.
In recovery mode, use the volume down key to select "Clear Data" and press the power key to enter.
In the confirmation interface, select "Yes" and press the power button.
After the data clearing is completed, select "Restart System" and press the power button.
3. Flash your phone
If the above two methods don’t work, you can try flashing your phone to solve the problem. Flashing your phone is risky and requires caution. It is recommended to back up your phone data before proceeding. For specific steps, you can find corresponding tutorials on the vivo official website.
If none of the above methods can solve the problem, it may be a hardware problem that prevents the system from starting normally. It is recommended to contact vivo after-sales service for repair.
Summary
When the vivo phone stays on the vivo startup screen when it is turned on, you can first try to force restart and enter recovery mode to solve the problem. If neither of these two methods works, you can try flashing the phone to solve the problem. If the problem persists, it may be caused by a hardware problem and you need to contact after-sales service for repair.
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