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How to Fix Error Code 1132 in Zoom on Windows PC

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2023-05-30 11:08:042512browse

Zoom’s video conferencing feature makes it popular among users while working from home. Many Zoom desktop client users have reported seeing error code 1132 along with an "An unknown error has occurred" message on their Windows PCs. Usually, this error code pops up when a user tries to log in to their account and join any meeting in Zoom. In the error window, the user has the option to open a browser and join the meeting. However, some users reported that they were unable to open the meeting even on the browser.

Windows Firewall settings, an outdated Zoom installation, or Zoom blacklisting your account could be some of the possible reasons for this error. Are you facing error code 1132 while using Zoom app and unable to join any meeting on Windows 11/10 PC? Then, continue reading this article. In this article, we have put together some troubleshooting methods that can help you fix this error code using Zoom on your system.

Method 1 – Check Your Internet Connection

Before proceeding with the other methods below, you need to ensure that your internet connection is stable. To check if your network connection is working properly, try a speed test or visit a different web page.

Besides that, you can follow the steps below to restart your device.

Step 1.Turn off the device and unplug the modem and router.

Step 2. After waiting 1 minute, plug in the modem and wait for the connection.

Step 3. Plug your router back in and wait for it to connect.

Step 4. Open your device.

Step 5. Launch Zoom and check if the error code has been resolved.

Method 2 – Update your Zoom app

Step 1. Click the Windows key and type Zoom in the search bar.

Step 2. Select the Zoom app from the displayed search results.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3. In the upper right corner of the Zoom window you will find your profile picture.

Click on your profile picture and then click on the option Check for updates.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4. If there are any updates available, they will be displayed to you. Click here to Install.

Wait until the pending updates to Zoom are installed.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 5. Close all open programs and restart the system.

Step 6. Launch Zoom and check if you are able to join the meeting without error code 1132 popping up.

Method 3 – Check for Windows Updates

Steps 1. Press Windows R to open the Run box.

Step 2. Type ms-settings:windowsupdate and press Enter to open the Windows Update page.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3: On this page, click the Check for Updates button.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

#Step 4: Windows will search for any new updates for the installed version.

Step 5. If any new updates are available, you can download and install them.

Step 6. Restart Your PC and check if Zoom error code 1132 has been fixed.

Method 4 – Use the Zoom Browser Extension

One of the methods that has helped many users resolve this issue is to use the Zoom browser extension or the Google Chrome plugin.

If you don’t have Chrome on your PC, you can download and install it from this link. Click the Download Chrome button and run the installer to complete the installation of Chrome.

Follow the steps below to add the Zoom extension to Chrome and use it.

Step 1. Start the Google Chrome browser.

Make sure you're signed in to your Google Account on Chrome.

Step 2. Go to the Chrome Web Store and add the Zoom extension to Google Chrome.

Step 3. On this page, click the Add to Chrome button.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4. In the pop-up window, click Add Application.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 5. Wait for the extension to be added to Chrome.

Before using the Zoom Chrome app, please log in to your Zoom account in the browser. This is step 6.

Step 7. Go to the Settings option in the left pane of your profile page.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 8. In the Conference tab, go to In-Conference (Advanced).

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Then, turn on the toggle associated with Show a “Join from your browser” link.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 9. Now, type chrome://apps in Chrome browser and press Enter.

Step 10. Click on the Zoom app to open it. Then, log in using your credentials.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Try joining the meeting and check if error code 1132 still exists.

Method 5 – Create a new Windows and Zoom account

Uninstall the Zoom app

Step 1. Click the Windows key and search in the Windows search bar Type Installed Applications.

Step 2. Select the installed application in the search results.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3. In the list of installed applications on your PC, search for Zoom.

Step 4. Click the three-dot menu related to Zoom and select Uninstall in the menu.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 5. In the pop-up confirmation message, click Uninstall again.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 6. Wait for the application to be uninstalled.

Create a new Windows user account

Steps 1. Press Windows R to openRun.

Enter ms-settings:account and press Enter to enter the Accounts Settings page.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 2. Select the box labeled Other Users.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3. In the Other Users section, click Add Account associated with Add Other Users button.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4. Follow the on-screen instructions to add a new user.

Step 5. Restart Your PC.

When the system starts, log in with the newly created user account.

Step 6. Now, download the Zoom desktop client from the official download page.

Step 7. Install the app and log in using your Zoom credentials.

Check if error code 1132 has been fixed.

Step 8. If you see that the problem has been cleared, open a new text file.

Copy and paste the following commands into a new text file.

runas /user:USERNAME “PathToZoom” 用户密码

Note: In the above command, replace USERNAME and UserPassword with the login username and password.

Additionally, replace the PathToZoom text above with the path to the Zoom.exe file on your system.

Step 9. Save the above document as a .bat file.

Step 10. Next time when you are using your original Windows user account, you can execute the above batch file to run Zoom as a different user as mentioned in the above command.

Now when you launch Zoom, you will see that the error has been fixed.

If the above steps don't work for you, you can try Create a new Zoom login account and check if the issue is resolved for you.

Method 6 – Modify Windows Firewall Settings

Step 1. Use the Windows and R keys on your keyboard to open Run frame.

Step 2. Type wf.msc and press Enter to turn on Windows Defender Firewall with Advanced Security.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3. In the window that opens, select Inbound Rules in the left pane.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4. Find any rules associated with the Zoom application in the list of inbound rules.

Step 5. Double-click the rule to open its properties.

Step 6. In the "Properties" window, select the "Protocols and Ports"tab.

Step 7. Here, use the drop-down menu related to Protocol Type and select the option Any from the list.

Step 8. Finally, click Apply and then OK to save the changes.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 9.RestartZoom and check if the issue is resolved.

Method 7 – Uninstall and Reinstall Zoom

Step 1. Perform Steps 1 – 6 as mentioned in Method 5 above #Uninstall Zoom.

Step 2. Now, go to the official Zoom desktop client download page.

Step 3. Here, click the "

Download" button to download the installer to your computer.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4.

Run the Zoom installer and follow the instructions to complete the application installation.

Step 5. After installation, launch Zoom and check if you are able to log in and join the meeting without error code 1132.

Method 8 – Reset your PC

Steps 1. Use the Windows I key combination to open the Settings application.

Step 2. After selecting the "

System" tab in the left pane, click "Recovery" on the right.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 3. On the

Recovery page, click the associated with Reset this PC Reset PC button.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 4. You will see the Reset this PC window with two options:

Keep my files and Delete everything.

Keep My Files option will delete all apps and settings but not any of your personal files.

And the "

Delete everything" option will clear all personal data, apps, and settings.

You can choose any option as per your requirement.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 5. Next, click

Local Reinstall to continue.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 6. Click

Next in the window that appears.

如何在 Windows PC 上修复 Zoom 中的错误代码 1132

Step 7. In the

Prepare Reset this PC window, click Reset button.

Step 8. Wait until the PC reset process is completed.

After the system restarts, install Zoom and check whether the problem is resolved.

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