Home>Article> How to fix black screen issue in Microsoft Edge browser

How to fix black screen issue in Microsoft Edge browser

王林
王林 forward
2023-05-16 10:04:05 12429browse

Microsoft released a version of New Edge based on Chromium (Google’s open source engine) in early 2020. The new Edge feels similar to Google Chrome and has features available in Chrome. However, many users reported that they saw a black screen immediately after launching Microsoft New Edge. The user can access the settings menu, but when they click on any option in the menu, it does not work and only a black screen is visible. It highlights options when the computer mouse hovers over them and the user can close the browser.

Are you encountering a black screen when opening the new Edge browser on your PC? Then this article will be useful for you. In this article, we discussed how to resolve black screen issue on Edge browser and fix it.

Fix 1 – Disable GPU Acceleration

Step 1: Kill the process using the browser’s Task Manager

1. Open theMicrosoft Edgebrowser .

2.Click anywhere on the black screen displayed by.

3. Press theShiftandEsckeys simultaneously to open thebrowser's task manager.

4. Move the cursor to theTask Manager that appears as a white window.

5. FindGPU Processin the process list.

6. Once you find theGPU process,click it to select it. You won't see any highlights in the process.

7. Click theEnd Process button in the lower right corner of the window.You won't be able to see it, but it will work when you click on it.

如何修复 Microsoft Edge 浏览器中的黑屏问题

#8. Once you click to end the process, Edge will be visible again without the black screen. The browser's actual task manager looks like this.

如何修复 Microsoft Edge 浏览器中的黑屏问题

Note:Do not restart the browser as it will display a black screen.

Step 2: Disable GPU Acceleration

1. Now, pressAlt Fto open themenu in Edge.Select optionSettings in the menu.

如何修复 Microsoft Edge 浏览器中的黑屏问题

#2. Select theSystemand Performance tabs in the left pane.

3.Turn off the toggle switchrelated toUse hardware acceleration when available.

4. Click theRestartbutton.

如何修复 Microsoft Edge 浏览器中的黑屏问题

#5. Your Edge browser restarts. Now, check if the black screen issue is resolved.

Fix 2 – Delete GPUCache Folder

1. OpenFile Explorerusing theWindows and Ekey combinations.

2. Make sure hidden items are visible in File Explorer. Go toView -> Show -> Hide Item.

如何修复 Microsoft Edge 浏览器中的黑屏问题

3. Navigate toC:\Users\%username%\AppData\Local\Microsoft\Edge\User Data\ShaderCache

4. Click theGPUCachefolder here to select it.

5. Click theDelete (Trash) icon at the top to completely delete the folder.

如何修复 Microsoft Edge 浏览器中的黑屏问题

6.Restartyour computer.

7. After restarting, open the browser and check whether the black screen problem in Edge is resolved.

The above is the detailed content of How to fix black screen issue in Microsoft Edge browser. For more information, please follow other related articles on the PHP Chinese website!

Statement:
This article is reproduced at:yundongfang.com. If there is any infringement, please contact admin@php.cn delete