Home >Common Problem >Why is there no response when the hard drive is plugged into the computer?
Solution to the problem that the hard disk does not respond when plugged into the computer: 1. Right-click "This Computer", then left-click "Manage"; 2. In the pop-up page, left-click "Device Management" 3. Right-click "Mobile Hard Drive" with a yellow exclamation mark, and then left-click "Disable Device"; 4. Select "Mobile Hard Drive", left-click "Enable Device"; 5. In the pop-up dialog box, Left-click "Yes" to restart the computer.
#The operating environment of this tutorial: Windows 10 system, Dell G3 computer.
Why is there no response when the hard drive is plugged into the computer?
The first step is to open my computer and see if the drive letter of the mobile hard disk is displayed. As shown in the figure below, the drive letter of the mobile hard disk is not displayed
The second step is to right-click "This PC", then left-click "Manage"
In the pop-up page, left-click "Device Manager"
Then right-click on the "Mobile Hard Drive" with a yellow exclamation mark, and then left-click on "Disable Device"
In the pop-up option box, left-click "Yes"
Then right-click to select the previous step "Mobile Hard Disk", then left-click "Enable Device"
#In the pop-up dialog box, left-click "Yes", the computer will automatically restart, and then You can use your mobile hard drive normally
##For more related knowledge, please visitFAQ column!
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